If you’re an avid player of Apex Legends, you know the frustration of encountering connectivity issues when trying to join the action-packed battles.
The dreaded “unable to connect to EA servers” message can be a major buzzkill for any gaming session.
But fear not, as we’re here to help you navigate through this common challenge.
The error message reads as “Unable to connect to EA servers. Please check your internet connection and try again. See ea.com/unable-to-connect for more information.”
In this blog post, we’ll explore effective solutions and troubleshooting steps to resolve the issue and get you back into the game in no time.
How To Fix Apex Legends Unable To Connect To EA Servers?
To fix Apex Legends unable to connect to EA servers, you can check Apex Legends server status, restart your device, and check your internet connection. Additionally, you can change DNS settings, and repair Apex Legends game files.
1. Check The Apex Legends Server Status
Sometimes the issue is not on your end but with the Apex Legends servers themselves.
If the servers are down, you won’t be able to connect no matter what you do.
Checking the server status can save you a lot of time troubleshooting.
- Visit the official Apex Legends Twitter page or a service like DownDetector to check for any announcements regarding server issues.
- You can also check the EA status page for any information on server outages.
2. Restart Your Device
Restarting your device can resolve temporary glitches and issues with system memory that might be affecting your ability to connect to EA servers in Apex Legends.
For PC:
- Click on the Start menu or press the Windows key.
- Select the Power icon.
- Choose “Restart” to reboot your computer.
For Xbox:
- Press and hold the Xbox button on the front of the console for 10 seconds until the system shuts down.
- Wait a moment, then press the Xbox button on the console or the Xbox button on your controller to turn the console back on.
For PlayStation:
- Press and hold the power button on the front of the console for at least seven seconds until the system beeps twice.
- Turn it back on after one minute by pressing the power button again.
3. Check Your Internet Connection
A stable internet connection is essential for connecting to EA servers.
Checking your connection can help identify whether the issue is with your local network or with the game servers.
- Test your internet connection by visiting other websites or playing different online games to see if the issue is isolated to Apex Legends.
- If other services are also affected, restart your router to refresh your connection:
- Unplug your router from the power source.
- Wait at least 30 seconds before plugging it back in to allow the router to fully reset.
- Once your internet connection is restored, try accessing Apex Legends again.
4. Change DNS Settings
Sometimes, your default DNS servers may not be the fastest or most reliable.
Switching to a public DNS like Google’s can improve your connection.
For PC:
- Open Control Panel.
- Go to Network and Internet > Network and Sharing Center > Change adapter settings.
- Right-click on your active network connection and select Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Click on “Use the following DNS server addresses” and enter:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- Click OK to save changes and close all windows.
For Xbox:
- Press the Xbox button to open the guide.
- Go to System > Settings > Network > Network settings > Advanced settings.
- Select DNS settings and then choose Manual.
- Enter the primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4.
- Press B to save the changes.
For PlayStation:
- Go to Settings from the main menu.
- Select Network > Set Up Internet Connection.
- Choose your connection type (Wi-Fi or LAN Cable).
- Select Custom setup.
- Choose Automatic for IP Address Settings.
- Set DHCP Host Name to Do Not Specify.
- For DNS Settings, select Manual and enter:
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
- Continue by selecting Automatic for MTU Settings and Do Not Use for Proxy Server.
- Save the settings by pressing X and test the connection if prompted.
5. Repair Apex Legends Game Files (PC Only)
Corrupted or missing game files can prevent you from connecting to the servers.
Repairing the game files can fix these issues without reinstalling the game.
For Steam:
- Open the Steam client and navigate to your Library.
- Right-click on Apex Legends in the list of games.
- Select ‘Properties’ from the menu.
- Go to the ‘Local Files’ tab.
- Click on ‘Verify integrity of game files’.
- Wait for the process to complete, then try connecting to the game again.
For EA Games (Origin):
- Open the Origin client and go to ‘My Game Library’.
- Right-click on Apex Legends.
- Click ‘Repair’ from the context menu.
- Origin will begin to check and repair any missing or corrupted files.
- Once the process is complete, launch Apex Legends to see if the issue is resolved.
6. Disable Firewall Or Antivirus Temporarily
Firewalls or antivirus programs can sometimes block your connection to the game servers.
Disabling them temporarily can help you determine if they are the cause of the connectivity issues.
For Windows Firewall:
- Type ‘firewall’ in the search box on the taskbar and select ‘Windows Defender Firewall’.
- On the left side of the window, click ‘Turn Windows Defender Firewall on or off’.
- Choose ‘Turn off Windows Defender Firewall’ under both private and public network settings.
- Click OK to save the changes.
For Antivirus Programs:
- Locate the antivirus icon in the system tray on the taskbar (you might need to click the up arrow to show hidden icons).
- Right-click on the antivirus icon.
- Look for an option that says ‘Disable’, ‘Stop’, ‘Turn Off’, or something similar.
- Select the time frame for which the antivirus will remain disabled if prompted.
7. Flush Your DNS Cache
Flushing your DNS cache removes any outdated entries and can help resolve connection issues by forcing your computer to find new DNS information.
- Press Windows Key + R to open the Run dialog.
- Type cmd and press Enter to open the Command Prompt.
- Type ipconfig /flushdns and press Enter.
- You should receive a message confirming the flush. After this, restart your computer and try connecting to Apex Legends again.
8. Contact EA Support
If none of the above solutions work, the problem might be more complex and require assistance from EA’s support team.
They can provide you with additional troubleshooting steps to fix Apex Legends unable to connect to EA server.