If you are encountering the error message “An error occurred while trying to load the discarded items” when attempting to access quick sell recovery?
Don’t worry, you’re not alone. This frustrating issue can prevent you from recovering valuable player items that you accidentally quickly sold for zero coins.
Fortunately, there are several solutions available that can help you resolve this problem and get back to playing the game.
In this article, we’ll explore some of the most effective methods for fixing the “An error occurred while trying to load the discarded items” error in FIFA 21.
How To Fix An Error Occurred While Trying To Load The Discarded Items?
1. Check Your Internet Connection
The Quick Sell Recovery feature requires an active internet connection to work properly. If your device is not connected to a stable internet connection, then the feature may not work as expected.
Make sure that your device is connected to a stable internet connection before trying to use the Quick Sell Recovery feature.
2. Update The EA FC Companion App
Sometimes, the Quick Sell Recovery issue can be caused by a bug in the app. Updating the app to the latest version can help resolve any bugs or issues that may be causing the problem.
Check if there is an update available for the EA FC Companion app and install it if there is.
3. Change Your Device’s Time Zone
Some users have reported that changing their device’s time zone to New Zealand has helped them fix the Quick Sell Recovery issue.
This is because the app’s server is located in New Zealand, and changing your device’s time zone can help the app sync properly with the server.
To change your device’s time zone, go to your device’s settings, select “Date and Time,” and then change the time zone to “UTC+12:00 Auckland, Wellington.”
4. Clear The EA FC Companion App’s Cache
Clearing the app’s cache can help resolve any issues related to the app’s data. The app’s cache stores temporary data that the app uses to run faster. Clearing the cache will delete this temporary data, which can sometimes fix issues related to the app’s data.
To clear the app’s cache, go to your device’s settings, select “Apps,” find the EA FC Companion app, and then select “Storage.” From there, tap on “Clear Cache” and then try using the Quick Sell Recovery feature again.
5. Contact EA Support
If none of the above steps work, you can contact EA Support for further assistance. They may be able to help you recover your lost player or provide additional troubleshooting steps.
To contact EA Support, go to the EA Help website and submit a support ticket. You can also contact them through their social media channels or live chat support.