Are you tired of experiencing 100% packet loss while gaming on your Xbox Series X/S or Xbox One?
It can be incredibly frustrating when your gameplay is constantly disrupted by connectivity issues.
But fear not, as there are effective solutions to help you overcome this obstacle and get back to enjoying seamless gaming sessions.
In this blog, we’ll explore the steps you can take to fix 100% packet loss on your Xbox Series X/S or Xbox One, ensuring a smoother and more enjoyable gaming experience.
How To Fix 100% Packet Loss On Xbox Series X/ S Or Xbox One?
To fix 100% Packet Loss on Xbox Series X/ S or Xbox one, you can power cycle your console and network equipment, check QoS tagging settings, reset your network hardware. Additionally, you can use a wired connection and change DNS settings.
1. Power Cycle Your Console And Network Equipment
Restarting your devices can resolve temporary communication issues between your Xbox console and network devices.
Power cycling can clear out any errors that are causing 100% packet loss, essentially refreshing the connection.
- Turn off your Xbox console by pressing and holding the power button.
- Unplug the power cable from the back of the Xbox and turn off your modem and router.
- Wait for about 30 seconds to a minute.
- Plug everything back in and turn on your modem and router first, allowing them time to boot up fully.
- Turn your Xbox console back on and check the network connection.
2. Check QoS Tagging Settings
Quality of Service (QoS) settings can sometimes interfere with your network’s performance on your Xbox. Adjusting these settings may reduce packet loss.
- Navigate to the Xbox’s settings menu.
- Select ‘General‘.
- Go to ‘Network Settings‘ > ‘Advanced Settings‘.
- Find ‘QoS tagging settings‘ and turn off ‘WMM tagging‘.
- After adjusting these settings, test your network connection again.
3. Reset Your Network Hardware
Resetting your router and modem can fix issues related to IP conflicts or other network glitches that could be causing packet loss.
- Unplug the power cable from both your modem and router.
- Wait for a few minutes before plugging them back in.
- Allow the devices a couple of minutes to initialize and establish a connection.
- Test your Xbox network connection once the internet is back up.
4. Use A Wired Connection
Wi-Fi connections can be less stable than wired connections, leading to higher packet loss. Using an Ethernet cable can provide a more stable and faster connection.
- Connect an Ethernet cable from your Xbox to the router.
- Make sure the cable is securely plugged in at both ends.
- Go to the Xbox network settings and switch from wireless to wired.
- Test the network connection to see if the packet loss issue persists.
5. Change DNS Settings
Sometimes, the default DNS settings may not be optimal for your network. Changing the DNS settings on your Xbox to a more reliable service like Google DNS or OpenDNS can improve network performance.
- Go to your Xbox’s network settings.
- Select ‘Advanced Settings‘.
- Choose ‘DNS Settings‘ and then ‘Manual‘.
- Enter a primary DNS (e.g., 8.8.8.8 for Google DNS) and secondary DNS (e.g., 8.8.4.4 for Google DNS).
- Save the settings and test your network connection.
6. Clear Your MAC Address
Clearing the MAC address on your Xbox can resolve network issues by forcing your console to request a new one from your router.
- Go to the Xbox’s settings.
- Navigate to ‘Network Settings‘ > ‘Advanced Settings‘.
- Select ‘Alternate MAC Address‘.
- Choose ‘Clear‘, and then restart your Xbox when prompted.
7. Enable UPnP On Your Router
Turning on UPnP on your router can resolve NAT issues which may be contributing to packet loss on your Xbox.
- Log into your router’s settings through a web browser.
- Find the UPnP setting (usually under ‘Advanced‘ or ‘Network‘ settings).
- Turn UPnP on and save the changes.
- Restart your router and Xbox console.
8. Contact Your ISP
If you’ve tried all the above steps and still experience 100% packet loss, the issue might be with your Internet Service Provider (ISP).
Contact them to check if there are issues on their end or if they can provide further assistance.
9. Contact Microsoft Support
If you’ve tried all the troubleshooting steps and still experience 100% packet loss, contacting Microsoft Support can provide professional assistance.
They can offer solutions tailored to your specific situation.