BitMart is a cryptocurrency trading platform that allows registered users to purchase and sell bitcoins.
The web interface allows you to establish or change your account details, deposit or withdraw money from your account, purchase or sell authorized cryptocurrencies, and view extensive information about your account activities.
Many users are withdrawing themselves from the crypto market because they do not want to invest in cryptocurrency anymore or they do not want to make long-term investments in crypto.
There is another big reason related to security which is forcing users to delete their account from BitMart. The recent cyberattacks in the BitMart platform harmed both the company and the users.
How To Delete Bitmart Account?
To delete your BitMart account you have to send an email to the BitMart team on [email protected] from your registered email id. Then After some days, your BitMart account will be deleted.
Steps To delete your BitMart account:
Step 1: Go To Your Registered Email Account
Firstly, go to your email account which is registered in BitMart while creating the account.
You cannot use any other email account to send an email to the support desk of BitMart requesting for deletion of the account.
Step 2: Write “REQUEST TO DELETE MY BITMART ACCOUNT” In The Subject
You have to write an email where you have to request the support desk of BitMart to delete your account.
This is the most important aspect of the mail because the support team will get an idea regarding the email before reading it.
The mail body may or may not contain a proper explanation of the reason why you want to delete your account but you must write “REQUEST TO DELETE MY BITMART ACCOUNT” in the subject of the mail.
Step 3: Send Email To “[email protected]”
Now send the mail in [email protected] address. Write your reason why you want to delete your account in the mail body and click on the Send button to send mail to the support desk of BitMart.
Note: You must mention your name, user id, registered email, and honest reason in the mail body.
Step 4: Wait For The Response From BitMart
After sending the mail to the above-mentioned email address, wait for the response from BitMart regarding account deletion.
Note: The response from BitMart may take a few days to come.
Why Can’t I Delete My BitMart Account?
BitMart does not have any option to delete a user account; neither on their website nor on the mobile app.
The user has to send a request mail to the support team to delete their account. There can be various reasons behind the failed attempt to delete an account.
The possible reasons are listed below:
Reason 1: Incorrect Info In Email
The user has to provide their user id and profile info in the request mail to the support team of BItMart.
Please check if the information written in the mail is correct or not. If there is any wrong information provided, the process automatically.
Reason 2: Deletion Reason Not Specified
The user has to specify their reason for deleting the account. The support team of BItMart will review the reason and if they find it a valid reason they will initiate the deletion process.
If the reason is not valid or not explained properly, the support team will not approve it and the process will fail.
Reason 3: Email Not Sent From Registered Email Id
The user has to send the mail from the email account which is registered in BitMart.
If a user sends the request through any other email account then the request will not be accepted and the process will fail.
Reason 4: Money Or Crypto Is Available In Your Account
If there is some money available in your BitMart account, make sure you already make a withdrawal, or if crypto is available either you should transfer into another wallet or sell them and make a withdrawal. Otherwise, your account may not be deleted.
Also Read: How to Transfer Crypto from BitMart to Trust Wallet?
What Happens When You Delete Your BitMart Account?
BitMart does not have any option or way to delete user accounts in both its mobile app as well as its webpage. The only way to delete a user account is to send an email to the support desk of BitMart ([email protected]) requesting to delete your user account. Y
ou has to provide a reason along with your user id and registered mail id and name. Mention “Request To Delete My Bitmart Account” in the subject of the mail. Once the mail is sent you have to wait for the reply which may take up to a few days.
This is an irreversible process which means, once the email is sent, you cannot back off. Sending the email will initiate the process of deleting your account and when it’s done, BitMArt will send a reply through email to notify you.
Is Deletion Of The BitMart Account Forever?
Yes, once the account is deleted, you cannot reopen it. If you want to reopen an account in BitMart, you have to create a new one. The deleted account cannot be retrieved.
Also Read: How to Withdraw Money from BitMart?
Conclusion
The recent cyberattacks had created a huge impact on the minds of users worldwide. Many people are deleting their BitMart accounts due to this factor.
There are other reasons also present in the scenario like, lack of interest in investing in crypto or the lack of interest in investing for a long term in crypto.
Whatever the reason is, the user has to send an email to the BitMart support desk requesting to delete their account.
In the email, you have to mention deleting your account in the subject section and user id along with the honest reason behind the decision in the mail body.
The platform doesn’t have an option of account delete in the mobile app as well as in the webpage.
The process is irreversible, which means when you send your request to delete, you have to be very sure. You cannot back off once the process is initiated. After deleting your account, BitMart will notify you through email.
