While opening an account in BitMart, the users’ id has to be verified by the site. This is important because it is directly related to the security of the users as well as the site.
The user has to provide their identity details and photo of their id which will be verified by BitMart. As the crypto trading market does not have any involvement of the government bodies, there are high chances of fraudulent activities, due to this id verification is so important.
Users can use their government id proof for verification and this process will be done at the time of registering or creating a new account.
BitMart conducts a KYC process to verify the id proof of the new user at the time of creating an account. The KYC process can be completed within a few easy steps which are given below (ID verification through the website):
BitMart Identity Verification Through Website
Steps of BitMart ID verification through Website:
Step 1: Go to BitMart official website at https://www.bitmart.com/register/en and create your account.
Step 2: Proceed to the BitMart main page. When you drag the cursor on the username (upper right corner), a drop-down menu appears. Select “Account.”
Step 3: You will be unable to transfer or withdraw assets from the BitMart account if the account is unverified (Level 0). Prior to actually making your initial transaction, you must finish the Id Verification process. Select “Detail” to learn more regarding the various account tiers.
Step 4: Now, select the “Verify Now” option
Note: Your nationality and date of birth cannot be modified after submission and must match the information on your identification papers.
Step 5: You will be led to the website page where you can complete the Level 1 – Stater verification. Fill in the spaces as directed and afterward click “Confirm.”
Step 6: You will be allowed to deposit, withdraw 0.06 BTC a day, purchase crypto, and trade crypto using Level 1 verification. You would, therefore, be unable to sell on BitMart. Now, select “Continue” to move forward with the next step of ID verification, to become an advanced user, and make transactions.
Step 7: When you begin level 2 verification, you will be led to a QR code.
Step 8: Download and install the BitMart Mobile App on your phone. If you don’t already have the app, download it from the given link on your account’s Bio page.
Step 9: Select the scanner icon beside the research box, and afterward scan the QR code that appears on the display.
Note: Please keep in mind that the QR code is time-sensitive. If the time has passed, return to the previous webpage and re-enter to obtain the latest QR code.
Step 10: When scanning is done, you will be sent to a new page where you may select a country and a kind of document to submit.
Note: Keep in mind that the nation on your Identification and the nation on your prior Level 1 verification must be the same.
Step 11: Once you have decided on the sort of ID to upload, you have two options for submitting it. Select the one you want to choose and then complete the on-screen instructions.
Note: Keep in mind that accessing your device’s camera may necessitate authorization. To proceed, click “Allow.”
Step 12: After taking a picture of the credential or uploading a copy of the ID, kindly review the picture to ensure it is complete and accurate, then select the “Confirm” button to upload.
Note: Do not refresh or quit the webpage while it is processing, otherwise the upload will fail.
Step 13: You will go to the face verification. To begin, click “Start.”
Note: Please keep in mind that accessing your device’s camera may necessitate authorization. To proceed, please click “Allow.”
Step 14: Turn the inner camera on and follow the tip that shows underneath the oval window till you see “Scan Completed.”
Step 15: Wait for the uploading and picture quality checks to finish. Do not refresh or shut the page until the procedure has finished.
Step 16: Once the entire procedure has been finished, select “Done” to conclude the process.
Step 17: Return to the homepage and verify the profile status.
Step 18: When it says “Verifying,” it signifies the verification has already been uploaded and is being reviewed. The confirmation procedure may take up to 24 hours.
Step 19: When the procedure is finished, your profile will be instantly updated, and you will become an advanced user.
Also Read: How to Deposit Money into BitMart?
BitMart Identity Verification Through Mobile App
Steps of BitMart ID verification through mobile app:
Step 1: Launch the BitMart Mobile App; the download link is located on the Bio page.
Step 2: Fill your profile by clicking the person symbol in the top left-hand corner.
Step 3: Select your account to access the profile detail settings and the “ID card Verification” page.
Step 4: Select “Verify Now” to start the validation and “Continue” to proceed to the next stage.
Step 5: You will be prompted to upload your documents in a pop-up menu. Select a single kind of documentation to scan.
Note: Select a single kind of documentation to scan. If you reload or quit the webpage while it is still running, the uploading will fail.
Step 6: Go to the next phase by clicking “Continue.”
Step 7: Initiate the face verification by selecting the “Continue” button.
Step 8: Turn the inner camera on and navigate in the direction indicated by the arrow underneath the oval window till you see the “Scanning Completed.”
Note: If you reload or quit the webpage while it is still running, the upload will abort.
Step 9: Once your device displays “Upload Successful,” you may quit the application and return to the account page.
Step 10: You may verify your progress on the “Identity Verification page“; if it says “Verifying,” it implies that verification has been submitted and is being reviewed. The confirmation procedure could take up to 24 hours.
Step 11: Whenever the procedure is finished, your account will be immediately updated, and you will become an advanced user.
Note: Keep in mind that certain nations or locations are prohibited from completing KYC. Additional information may be found in the description of sending commands.
BitMart Verification Time
BitMart verification process may take up to 24 hours to complete. Generally, the BitMart id verification process takes only a few minutes to complete. In some cases, it may take a few hours for the verification.
The process rarely takes 1 day to complete the id verification. During this time the id provided by the user and the user’s photo along with the id will be checked thoroughly to confirm the identity. So, the time taken for this process may vary between a minute to 1 day.
Also Read: How to Buy On BitMart?
BitMart ID Verification Failed
BitMart id verification may fail due to various reasons. Id verification in BitMart may take up to 24 hours. The possible reasons for failed id verification are given below:
Reason 1: It may happen that the photo of the id is not clear enough for verification.
Reason 2: Maybe the photo of the user with the id proof is not taken in the instructed manner which ultimately resulted in the failure in the verification process.
Reason 3: If the photo of the user with the id proof is not clear enough to verify it will create an obstacle in the verification process and it will fail.
Reason 4: Maybe the information provided by the user while creating the account is not matching with the details on the id proof which will disrupt the verification process and BitMart id verification will fail.
What is my BitMart Account Number?
If a user wants to see their account number, they can do that by following the steps discussed below.
Steps to Find Your BitMart Account Number:
Step 1: Go to BitMart official website at https://www.bitmart.com/ and create your account.
Step 2: Now, to see the account number, you need to go to the profile option.
Step 3: By clicking the profile option, the user can see all the profile details including the account number.
Also Read: Is BitMart Safe, Secure & Legit?
BitMart Login Issues
Logging into BitMart is pretty easy if the user already has an account. The user has to go to the official website of BitMart at https://www.bitmart.com/ and select login. The user has to type the user id and the password correctly and select login.
There may be several reasons behind a login issue which are discussed below:
Reason 1: Check if the user id given at the time of login is correct or not. Input the correct user id correctly and carefully to avoid any login issue.
Reason 2: Check if the password given at the time of login is correct or not. Input the correct password correctly and carefully to avoid any login issues.
If you forgot your password then there is an option named “Forgot password”; click on that option. The site will ask for your registered mail id; input that.
BitMart will send you a verification link in your registered mail id; click on that, it will redirect you to a page where you will get the opportunity to set a new password.
Set a new password and confirm it. Now, go to the BitMart login page and try to log in with your user id and new password.
Note: If the problem is still not solved then contact the customer helpline number of BitMart.
BitMart Verification Not Working
BitMart verification is required before a user starts their activities on the platform. There are various reasons which may cause issues in the id verification process; either the photo of id proof or the user is not properly taken or the information provided by the user while creating the account is not matching with the photo of the id proof.
If there is an issue occurring in the id verification process, check for the reason behind the issue and try to solve it; the photos properly and as per instructions; provide original information which needs to match with the id proof. If there are still issues showing up, contact the customer service helpline of BitMart.
BitMart Verification Under Review
When you submit your document during opening the account on BitMart After that Bitmart verifies your all document. During this process, you see on BitMart App or website “Your Application is Under Review“.
If there is any discrepancy in your documents or provided documents are incorrect then BitMart will reject your verification and your account will not be approved, you have to submit all documents again.
The crypto trading market is gaining more attention in the new generation and also cybercriminals are targeting this market to steal assets from common people because there is no government involvement and the transaction cannot be tracked.
These are the factors that increase the importance of the id verification at the time of creating an account in BitMart. The verification may take anything between 1 minute to 1-day maximum. If the verification fails, there can be various reasons behind the failure.
The user needs to provide a clear photo of the id proof containing a photo of the user. Along with that, the user has to upload their own photo with the id proof as per the instruction provided by the website.
The user information provided at the time of creating the account should match the information on the photo id proof. If any issue occurs, please check if the information and the photos are correct.
If everything is correctly done and still there are issues showing up in the id verification process, please contact BitMart customer service helpline to solve the issue.