The full form of CIF is the Customer Information File.
Customer Information File is an e-file containing a client’s account and personal data. Each CIF has a CIF number that is unique from others. The file allows companies to access the client’s or customer’s details. One can filter these files based on the relationship but not on account type. Many industries are initiating to create CIFs, even though traditionally only banks used to work on this system.
A CIF offers data regarding all the business activities that have taken place with the particular client or customer. CIF plays an important role in examining the customer data processes. It allows the company to check their every customer’s data separately.
What is The Customer Information File Number(CIF)?
Each Customer Information File has its own unique Customer Information File number. By these numbers, you can distinguish between the CIFs. There is no difference between one’s Customer Information File number and their Internet Banking Customer ID. Though their account number in a bank will be different from their CIF number.
What Does The Banking CIFs Include?
As the CIFs are majorly used in the baking industry, they play a vital role in storing the client’s data in banks. Banking CIFs include the client’s personal and account information like the client’s account information, credit relationships, and ownership of the account information.
How Does A Customer Information File(CIF) Work?
A Customer Information File serves the purpose of storing the information regarding the client’s or customer’s account and business activities. In banking, it includes the statistics of their account balances and transactions and the types of accounts as well. To maintain chronological accuracy the CIF gets updates daily. It assists the companies to perform various services and multiple administrative works.
An Example of a Customer Information File(CIF)
CIFs often can contain Personally Identifiable Information regarding a customer. A CIF includes a customer’s name, phone number, and address to fulfill purchases. In banks, the CIFs also include a client’s birth date and social security. These two also can be included in the CIFs where the credit is connected. It also maintains detailed information of customer’s gender, race, and religion, to understand their customers in a better way.
What Are The Special Considerations of CIFs?
The CIF carries information that is very useful for marketing objectives, in the following ways:
- The CIFs of online retail businesses include the customer’s previous web searches, viewed products list, and their purchases.
- The customer’s browsing history and previous searches help the online companies to determine some products that may interest the customer. And they use this tactic to initiate future sales.
- CIFs of various service providers use those to perform marketing in the future.
- These CIFs include some notices to the client that we’re used in intervals. This also assists the companies in assessing the last service provided to their customers and helps them to plan their strategies accordingly.
Usually, car service agencies, landscaping service companies, etc take help from it and send reminders to their clients.
Highlights of Customer Identification File(CIF)
- Only selected people have access to the CIF number, the bank, the account holder, and the nominees.
- Account-holders can use CIF numbers to extract from online portals, customer care of banks, passbooks, and bank managers if needed.
- Your CIF numbers hold a lot of your data, as it is in sync with Pan Card, One-time Passwords, Account details, and certain identity documents.
- While verifying transactions and sanctioning loans, the banks can also decode the 11 digit CIF, to extract certain information about the account activities, and the account holder.
Understanding Customer Identification File(CIF)
- CIF is a safe place that holds the customer’s information from different bank accounts.
- CIF is a unique electronic number for every customer, and it is not transferable.
- A CIF holds a variety of information about a customer, such as their birth date, gender, loan sanctions if any, and long statistics of transactions.
- Holding an abundance of information about you helps to reduce frauds, mistakes, and confusion regarding any transactions or activities related to your account.