Are you experiencing issues with Xbox cloud gaming on your iPhone?
It can be frustrating when technology doesn’t work as expected, especially when you’re eager to dive into your favorite games.
Fortunately, there are several troubleshooting steps you can take to address this issue and get back to gaming seamlessly.
In this blog, we’ll explore effective solutions to fix Xbox cloud gaming not working on iPhone, so you can enjoy uninterrupted gaming experiences on your mobile device.
How To Fix Xbox Cloud Gaming Not Working On IPhone?
To fix Xbox cloud gaming not working on iPhone, you can check your network connection, update you iOS and Xbox Game Pass App, and restart your iPhone. Additionally, you can clear Safari cache, and reset network settings.
1. Check Your Network Connection
Xbox cloud gaming relies heavily on a stable and fast network connection to stream games to your iPhone.
If your network connection is inadequate, you may face audio and video issues or an inability to connect to the gaming service at all.
Ensuring a strong connection can help resolve these issues and provide a smoother gaming experience.
- Test your internet speed to ensure it meets the minimum requirements for Xbox cloud gaming.
- If you’re on Wi-Fi, move closer to your router or consider using a 5GHz band for a more stable connection.
- For cellular data, ensure you have a strong signal or try connecting to Wi-Fi if possible.
- Restart your router to refresh your network connection by unplugging your router, wait for about 30 seconds, and then plugging it back in.
2. Update Your IOS And Xbox Game Pass App
Running outdated software can lead to compatibility issues, which might be why Xbox cloud gaming isn’t working on your iPhone.
Keeping your iOS and Xbox Game Pass app up to date ensures you have the latest features and security fixes, which can help resolve any underlying issues causing the service to malfunction.
- Go to Settings > General > Software Update to check for and install any available iOS updates.
- Open the App Store and tap on your profile icon to check for updates to the Xbox Game Pass app.
3. Restart Your IPhone
Sometimes, a simple restart can fix temporary glitches that may be affecting Xbox cloud gaming. Restarting your iPhone can clear out the memory and stop unnecessary tasks that might be hindering the app’s performance.
- Press and hold the side button and either volume button until the power off slider appears.
- Drag the slider to turn your iPhone off.
- After the device turns off, press and hold the side button again until you see the Apple logo to turn it back on.
4. Clear Safari Cache (for Web-based Gaming)
If you’re using Xbox cloud gaming through a web browser on your iPhone, clearing the Safari cache can resolve issues related to stored data that may be causing the service to not work properly.
- Go to Settings > Safari.
- Scroll down and tap ‘Clear History and Website Data’.
5. Reset Network Settings
Network-related issues can sometimes be resolved by resetting your iPhone’s network settings.
This will clear all Wi-Fi networks and passwords, cellular settings, and VPN and APN settings you’ve used before.
It’s a more drastic step, but it can help if you’re facing persistent connectivity problems.
- Go to Settings > General > Reset.
- Tap ‘Reset Network Settings’ and enter your passcode if prompted.
- Confirm that you want to reset your network settings. Your iPhone will restart with all network settings reset to their factory defaults.
6. Disable VPN Or Proxy Services
Using a VPN or proxy can interfere with Xbox cloud gaming by causing connection delays or routing issues. Disabling these services can help establish a direct connection to Xbox servers, which might solve the problem.
- If you have a VPN app, open it and disconnect from the VPN service.
- Go to Settings > General > VPN & Device Management and make sure that no VPN profiles are active.
7. Uninstall And Reinstall The Xbox Game Pass App
Corrupted app data can cause the Xbox Game Pass app to malfunction. Reinstalling the app can provide a fresh start by removing any corrupted data and ensuring you have the latest app version installed.
- Press and hold the Xbox Game Pass app icon on your home screen.
- Tap ‘Remove App’ and confirm to uninstall it.
- Go to the App Store, search for Xbox Game Pass, and download the app again.
8. Contact Xbox Support
If none of the above solutions work, the issue might be on the server side or with your account.
Contacting Xbox support can provide you with personalized assistance and potentially resolve issues that are beyond the scope of standard troubleshooting.