How To Fix “The Request Could Not Be Completed” On Epic Games

Are you encountering the frustrating “The Request Could Not Be Completed” error when trying to access Epic Games?

Don’t worry, you’re not alone.

This error can be a source of immense frustration for gamers, but fear not – there are several effective solutions to this issue.

The error message reads as “The request could not be completed. Please try again later.”

In this blog, we’ll explore the common causes of this error and provide step-by-step instructions on how to fix it.

How To Fix “The Request Could Not Be Completed” On Epic Games?

To fix “The request could not be completed” on Epic Games you can clear the Epic Games launcher cache, check for server status, and verify the network connection. Additionally, you can run the launcher as administrator, and restart the Epic Games launcher.

1. Clear Epic Games Launcher Cache

The cache files store information about previous launcher usage. Deleting these files and allowing the launcher to create new ones can resolve the issue.

• Exit the Epic Games Launcher by right-clicking its system tray icon and selecting ‘Exit’.
• Open the Run dialog box by pressing Windows key + R.
• Type %localappdata% and press Enter to access the Local App Data folder.
• Navigate to the ‘EpicGamesLauncher’ folder and open it.
• Go to the ‘Saved’ folder.
• Locate and delete the ‘webcache’ folder by right-clicking and choosing ‘Delete’.
• Empty the Recycle Bin to fully clear the deleted files.
• Restart your PC.
• Launch the Epic Games Launcher, which will create a new ‘webcache’ folder.

2. Check For Server Status Of Epic Games

Sometimes, the error may be due to server issues. Visit the Epic Games status page or their social media channels to check for any ongoing server problems.

If the servers are experiencing issues, the error may be resolved once the servers are back online.

3. Verify Network Connection

Ensure that your network connection is stable and functioning properly.

A poor or intermittent connection can lead to this error when accessing the Epic Games launcher.

• Confirm network connectivity by checking the system tray network icon.
• Test your connectivity by running an internet speed test through sites like Speedtest by Ookla.
• If unsuccessful, restart your modem and router by unplugging them for 30 seconds and then plugging them back in.
• Recheck internet access by refreshing the browser.
• Consider switching to a wired connection or another Wi-Fi network if problems persist.
• Utilize the Windows network troubleshooter via Settings > Network & Internet > Status.
• Reach out to your ISP for assistance if connectivity issues remain unresolved.

4. Run Launcher As Administrator

Running the Epic Games Launcher with administrative privileges can sometimes resolve permission-related issues.

• Locate the Epic Games Launcher shortcut on your desktop.
• Right-click on the shortcut.
• Select “Run as Administrator” from the context menu.
• If prompted by User Account Control (UAC), click “Yes” to allow the launcher to run with administrative privileges.

5. Restart Epic Games Launcher And Your PC

Sometimes, a simple restart can resolve temporary glitches or issues with the launcher or your system.

• Close the Epic Games Launcher by clicking the ‘X’ in the corner or right-clicking the tray icon and selecting ‘Exit’.
• Restart your PC via the Start menu’s Power button and select ‘Restart’.
• Relaunch the Epic Games Launcher after your PC has rebooted.

6. Update Epic Games Launcher

Make sure that your Epic Games Launcher is updated to the latest version. Updates often contain bug fixes and improvements that can resolve such errors.

• Launch Epic Games Launcher.
• Click ‘Settings’ gear icon.
• Wait for the auto-update prompt, then follow the instructions.
• If no prompt, restart the launcher.
• For manual updates, download the latest version from the Epic Games site, uninstall the old and install the new one.

7. Uninstall And Reinstall Microsoft Visual C++ Redistributables

If the error persists, uninstalling and reinstalling the Microsoft Visual C++ Redistributables can help.

To Uninstall Microsoft Visual C++ Redistributables:

• Open Control Panel and go to “Programs and Features.”
• Locate all Microsoft Visual C++ Redistributables entries.
• Uninstall each entry by right-clicking and selecting “Uninstall.”
• After uninstalling, restart your computer.

To Reinstall Microsoft Visual C++ Redistributables:

• Download the latest redistributables from the Microsoft website.
• Install each redistributable package.
• Restart your computer after installation.

8. Contact Epic Games Support

If none of the above steps resolve the issue, reaching out to Epic Games support can provide further assistance. They may have specific troubleshooting steps tailored to your situation.