If you’re a frequent user of the McDonald’s app, you may have encountered the frustrating issue of not being able to see your bag.
This can be especially problematic if you’re trying to confirm your order or make changes before finalizing it.
Fortunately, there are several possible reasons why the app is not showing your bag, and several solutions to try.
How To Fix McDonald’s App Not Showing Bag
If you’re experiencing issues with the McDonald’s app not showing your bag, don’t worry, there are a few things you can try to fix it.
Here are some troubleshooting steps you can take:
1. Check For McDonald’s App Updates
First, make sure you have the latest version of the McDonald’s app installed on your device.
Check the App Store or Google Play Store for any available updates and install them if there are any.
2. Restart The McDonald’s App
If you’re still experiencing issues, try force-closing the app and then reopening it.
This can help refresh the app and fix any bugs or glitches that may be causing the issue.
3. Clear McDonald’s App Cache And Data
If restarting the app doesn’t work, try clearing the app cache and data. This can help remove any corrupted files or data that may be causing the issue. Here’s how to do it:
- For Android: Go to Settings > Apps > McDonald’s > Storage > Clear Cache/Clear Data
- For iPhone: Go to Settings > General > iPhone Storage > McDonald’s > Offload App/Delete App
Note: Clearing app data will delete any saved information, such as login credentials or order history, so make sure to have that information saved somewhere else before clearing the data.
4. Check Internet Connection
Make sure you have a stable internet connection. If your connection is weak or unstable, it can cause issues with the app.
Try connecting to a different network or resetting your internet connection.
5. Wait For McDonald’s Servers To Be Back Up
Sometimes, the issue may be on McDonald’s end. If their servers are down or experiencing issues, you may need to wait until they are back up and running.
6. Contact McDonald’s Support
If none of the above steps work, try contacting McDonald’s support for further assistance. You can find contact information on their website or in the app.
By following these troubleshooting steps, you should be able to fix the issue of the McDonald’s app not showing your bag.