If you’re a Royal Mail user and you’re experiencing issues with Click & Drop, you’re not alone.
Many users have reported problems with the service not working as expected.
Whether you’re unable to create your manifest paperwork or you’re experiencing temporary unavailability, it can be frustrating when you’re trying to send out your mail.
Royal Mail Click & Drop is a popular online postage and shipping management tool that allows users to create, print, and pay for postage in one place.
It’s designed to make sending mail easier and more convenient, but when it’s not working, it can cause delays and headaches.
If you’re having trouble with Click & Drop, it’s important to troubleshoot the issue to get back to sending your mail as soon as possible.
In this article, we’ll explore the common issues users experience with Click & Drop and provide tips on how to fix them.
How To Fix Royal Mail Click And Drop Not Working
If you are experiencing issues with Royal Mail Click and Drop, there are several steps you can take to try and fix the problem.
Here are some troubleshooting tips:
Step 1: Check For Any Scheduled Maintenance Or Updates
Royal Mail Click and Drop may occasionally undergo scheduled maintenance or updates, which can cause temporary disruptions to the service.
Check the Click & Drop Status page to see if there are any known issues or scheduled maintenance.
Step 2: Clear Your Cache And Cookies
Clearing your cache and cookies can help to resolve issues with Royal Mail Click and Drop not working.
To do this, follow these steps:
- Open your browser settings
- Click on “Privacy and Security”
- Click on “Clear Browsing Data”
- Select “Cached Images and Files” and “Cookies and Other Site Data”
- Click on “Clear Data”
Step 3: Disable Browser Extensions
Browser extensions can sometimes interfere with the functionality of Click and Drop.
Try disabling any extensions you have installed and see if this resolves the issue.
Step 4: Check Your Internet Connection
Make sure that you have a stable internet connection. If your connection is unstable, it can cause issues with Click and Drop.
Step 5: Contact Royal Mail Support
If none of the above steps resolve the issue, you can contact Royal Mail support for further assistance.
They may be able to provide additional troubleshooting steps or escalate the issue to their technical team.
You can reach them through the Click & Drop Troubleshooting page.