Ubisoft Connect is a digital distribution, digital rights management, and multiplayer gaming platform developed by Ubisoft.
It allows gamers to purchase and play Ubisoft games, connect with other gamers, and access various gaming features.
However, some users have been experiencing issues with Ubisoft Connect constantly logging them out, which can be quite frustrating.
In this article, we’ll explore why this issue occurs and how you can fix it.
Why Does Ubisoft Connect Keeps Logging Me Out?
There may be multiple reasons why Ubisoft Connect keeps disconnecting you. Some of the more common examples include:
1. Network Connectivity Issues
If your internet connection is unstable, it can cause you to get logged out of Ubisoft Connect.
2. Ubisoft Connect Server Issues
Sometimes, Ubisoft connect servers can run into problems that can cause the platform to disconnect from users.
That could be because of maintenance problems or other technical problems.
3. Corrupted Cache
If the cache data of the Ubisoft Connect application is corrupted, it can cause the app to malfunction, leading to frequent logouts.
How To Fix Ubisoft Connect Keeps Logging Me Out?
Now that you understand the common causes of why Ubisoft Connect keeps logging you out, let’s explore some fixes to this issue:
1. Check Network Connectivity
Ensure that your internet connection is stable and fast enough to connect to the Ubisoft Connect server. You can also try restarting your router or modem to refresh your connection
2. Wait For Sometime & Try Login Later
The first thing you should do when you encounter this error the above solutions do not work, it is possible that the Ubisoft servers are down or under maintenance.
If this is the case just wait for some time then try login in again.
3. Try Disabling 2FA
if you are having issues with Ubisoft Connect logging you out frequently and you have enabled 2FA, it is possible that there may be issues with the 2FA feature. In such cases, you can try disabling 2FA temporarily to see if it resolves the issue.
4. Verify Account Security
Check your email for any security alerts or suspicious activity on your Ubisoft Connect account. If necessary, change your password and enable two-factor authentication to secure your account.
5. Launch Ubisoft Connect Before Ubisoft Game
Launching Ubisoft Connect first may not necessarily resolve the issue of frequent logouts. However, it is a good practice to launch the app before starting any Ubisoft game or using any Ubisoft service to ensure that the app is running correctly.
6. Update Your Ubisoft Connect
Ensure that you are using the latest version of Ubisoft Connect. If not, update it to the latest version available.
7. Clear Ubisoft Cache Data
Clearing the cache can help resolve issues with the app, such as frequent logouts or slow performance.
Here are the steps to clear cache on Ubisoft Connect:
- Open Ubisoft Connect on your device.
- Click on your profile picture or username located in the upper-right corner of the screen.
- From the drop-down menu, select “Settings.”
- Scroll down to the “General” section and click on “Clear Cache.”
- A pop-up will appear asking you to confirm that you want to clear the cache. Click “Clear” to proceed.
- Once the cache is cleared, restart Ubisoft Connect and try logging in again.
8. Reinstall The Ubisoft App
If none of the above solutions work, you can try uninstalling and reinstalling the Ubisoft Connect app. This will reset the app to its default settings, which may resolve the issue.
9. Contact Ubisoft Support
If none of the above solutions work, contact Ubisoft support for further assistance. They may be able to help you resolve the issue.
To contact Ubisoft Support Use the link given below: