Are you not able to track your package on FedEx?
Are you getting “Unfortunately we are unable to retrieve your tracking results at this time. Please try again late” Error on FedEx.
“Unfortunately we are unable to retrieve your tracking results at this time. Please try again later” is error that may appear when you attempt to track a package on the FedEx.
On FedEx, “Unfortunately we are unable to retrieve your tracking results at this time” means that the tracking information for your package is not currently available.
If you see this message when trying to track your package, you may be wondering what it means and what you can do to resolve the issue.
In this article, we will discuss the possible reasons for this error and how to fix it.
Why Is FedEx Saying “Unfortunately We Are Unable To Retrieve Your Tracking Results At This Time”?
If FedEx is saying “Unfortunately We Are Unable to Retrieve Your Tracking Results At This Time”, it can happen due to various reasons such as:
1. FedEx Server Is Down Or Overloaded
There is possibility that either FedEx server is down or overloaded.
If FedEx server is down it can happen variety of reasons, such as maintenance, updates, or technical issues.
2. Package Has Not Yet Scanned By FedEx
One of the main reasons for “Unfortunately We Are Unable to Retrieve Your Tracking Results At This Time” message is that the package has not yet been scanned into the FedEx system.
When a package is shipped, it needs to be scanned at various points along its journey (e.g., when it is picked up, when it is loaded onto a plane or truck, etc.).
If the package has not yet been scanned, the tracking information will not be available.
3. Issue With Tracking Information
There may be an issue with the tracking information for your package.
This could be a technical issue or a problem with the package itself.
For example, the package may have been damaged or the label may have become unreadable, causing the tracking information to be lost.
4. Package Is Being Shipped Internationally
If the package is being shipped internationally, it may take longer for the tracking information to become available.
This is because the package needs to be processed by customs and may be handled by multiple carriers before reaching its final destination.
How To Fix “Unfortunately We Are Unable To Retrieve Your Tracking Results At This Time” On FedEx?
To fix “Unfortunately We Are Unable to Retrieve Your Tracking Results At This Time” on FedEx, there are a few things you can try to fix the issue:
1. Wait And Try Again Later
If the package has just been shipped, it may take a few hours or even a day for the tracking information to become available.
In this case, you need to wait a little while and try again later on FedEx.
2. Check The Tracking Number
Make sure you are using the correct tracking number for your package.
The tracking number can be found on the shipping label or in the confirmation email you received when you shipped the package.
3. Contact FedEx Customer Support Team
If you are still getting same message or above steps didn’t help, you should contact FedEx customer support.
They will able to provide more information on the status of your package and help resolve any issues with the tracking information.
4. Check Periodically For Updates
You can also check the FedEx website or the FedEx tracking tool periodically for updates on the status of your package.
If there are any updates, That should appear in the tracking information.
5. Check With The Sender Of Package
If you are expecting a package that someone else has shipped to you, you need to check with the sender to make sure the package was shipped and the tracking information is correct.
If none of above fixes help, and you continue getting “Sorry, we’re experiencing unusually heavy traffic.
Please try again in a few seconds,” it may be due to issues on FedEX’s end, such as server capacity or technical issues.
In this case, you may need to wait until the issue is resolved by FedEx.