Have you ever suffered from a payment glitch or network error on the most popular digital payment apps? Sometimes because of network issues or server problems the users face payment issues where their payments get stuck in between.
If you are suffering from such a situation at this moment or are curious about what to do in such a situation then you have reached the right place at the right time.
Today in this piece of article we will enlighten you on the correct and fast process of taking refunds from PhonePe in such a situation.
PhonePe is the fastest transaction and easy process digital payment app that is famous for its smooth customer interface.
With its unique features and strong safety systems, the PhonePe app runs smoothly. The events of such payment errors are incredibly rare. However, even if a user faces the error at some point of using this app the process to apply for a refund is incredibly easy and fast.
In case of a stuck payment or payment not received in the beneficiary account but has been debited from your account then the user must take prompt actions to apply for a refund.
Step by Step process for applying for a refund from PhonePe:
- Step 1: Initiate the refund process by tapping on the PhonePe icon on your phone.
- Step 2: Now on the homepage of PhonePe look for the transaction history and tap on the icon.
- Step 3: As soon as you are directed on the translation history, locate the faulty transaction and tap on it.
- Step 4: By tapping on the faulty translation you will be directed to an automated message page. You can raise your issue thereby explaining your problem in the form of text.
- Step 5: Raise a ticket for the refund option.
- Step 6: The PhonePe support team will initiate the refund process or will contact you regarding your issue. It might take up to 24 hours.
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