Are you finding it impossible to complete your game purchases on Steam due to checkout issues? If you’ve been frustrated by the Steam checkout not working, you’re not alone.
Many users have faced difficulties when trying to complete their purchases on the popular gaming platform.
In this blog, we’ll explore effective solutions to address the frustrating problem of Steam checkout not working.
How To Fix Steam Checkout Not Working?
To fix steam checkout not working you can turn off family view and disable hardware acceleration, manage family view settings, purchase on browser or use Firefox. Additionally, you can reset steam, delete cache files of steam, force close steam client webhelper, update steam client, restart pc, and uninstall and reinstall steam.
1. Turn Off Family View And Disable Hardware Acceleration
To address the Steam checkout issue, turning off Family View and disabling hardware acceleration in the Steam client settings has been effective.
To turn off family view:
- Open the Steam application on your computer.
- Click on the “Steam” menu at the top-left corner of the Steam window.
- Select “Settings” from the dropdown menu.
- Navigate to the “Family” tab in the Settings window.
- If Family View is enabled, follow the on-screen instructions to disable it. This action can help ensure that Family View restrictions are not impacting the checkout process.
To disable hardware acceleration:
- Open the Steam application
- Go to the “Settings” option.
- In the Settings window, click on “Interface.”
- Uncheck the option for “Enable hardware acceleration” to disable it. Hardware acceleration uses your system’s hardware to render content and disabling it can sometimes resolve issues related to the checkout process.
2. Manage Family View Settings
Managing Family View settings, even when Family View is turned off, has resolved the checkout issue for some users. Follow the steps below to manage Family View settings in the Steam client.
- Open the Steam client and go to the settings.
- Navigate to the Family section and choose “Manage” to modify the Family View settings.
- Add the “store” to family view, even if family view is turned off
- Save the changes and attempt the checkout process again.
3. Purchase On Browser Or Use Firefox
Using a web browser, such as Firefox, to complete the purchase can be an effective solution. Follow the steps below to finalize the purchase using a web browser or specifically Firefox.
- Access the Steam website using a web browser such as Firefox.
- Log in to your Steam account and proceed with the purchase directly on the website.
- Confirm the successful completion of the purchase using the web browser.
4. Reset Steam
Resetting the Steam application can help resolve various issues by providing a fresh start for the software. This action may help clear temporary glitches or conflicts that could be affecting the checkout process.
Follow the steps below to reset the Steam application:
- Exit the Steam application completely by right-clicking on the Steam icon in the system tray and selecting “Exit.”
- After ensuring that Steam is fully closed, relaunch the Steam application. This action can help reset the application and may resolve any temporary issues affecting the checkout process.
- If the issue persists, consider restarting your computer to ensure a fresh start for the Steam application.
5. Delete Cache Files Of Steam
- Open the Steam application on your computer.
- Click on “Steam” in the top-left corner of the Steam window.
- Select “Settings” from the dropdown menu.
- In the Settings window, navigate to the “Downloads” tab and click on “Clear Download Cache” to delete the cache files associated with Steam.
6. Force Close Steam Client WebHelper
If the checkout process is stuck, you can force close the Steam Client WebHelper.
- If the checkout process is stuck, open the Task Manager on your computer.
- In the Task Manager, locate the “Steam Client WebHelper” process under the “Processes” tab.
- Select the process and click on “End Task” to force close the Steam Client WebHelper.
7. Update Steam Client
Ensure that your Steam client is up to date. Check for any available updates and install them if necessary.
To check for update:
- Open the Steam application on your computer.
- Check for any available updates by clicking on “Steam” in the top-left corner and selecting “Check for Steam Client Updates.”
- If updates are available, follow the prompts to install the updates for the Steam client.
8. Restart PC
Restarting your computer can help refresh system configurations and resolve potential software-related issues.
Follow the steps below to restart your PC:
- Close all open files and applications.
- Click the “Start” menu.
- Select the “Power” icon.
- Choose “Restart” from the options.
9. Uninstall And Reinstall Steam
Uninstalling and reinstalling the Steam client can resolve various issues, including checkout-related issues.
Follow the steps below to perform a clean reinstall of the Steam client:
- Begin by backing up any important game files or data associated with the Steam client.
- Uninstall the Steam client from the control panel or settings on your computer.
- Download the latest version of Steam from the official website and install it on your computer.
- After reinstalling, log in to your Steam account and attempt the checkout process again.
10. Contact Steam Support
If none of the above steps resolve the issue, consider reaching out to Steam support for further assistance.
Provide detailed information about the problem you’re experiencing, including any error messages or specific behaviors during the checkout process.
Steam support may be able to offer personalized guidance to address the issue.
