Grindr XTRA Not Working? Reasons & Troubleshooting Steps

Is Grindr XTRA/ Subscription not working for you?

If you are a Grindr user, you know that Grindr XTRA is the premium version of the app that offers additional features and options for connecting with other peoples.

But what do you do if Grindr XTRA suddenly stops working?

If you’re having trouble accessing the premium features or experiencing other issues with Grindr XTRA, you’re not alone.

Grindr XTRA features:

  • ZERO third-party ads
  • View up to 600 profiles in the Grid
  • Chat with users globally with Explore
  • Saved phrases to use in chat 
  • Read receipts
  • 5 expiring photos per day
  • View Full Album history

]In this blog post, we’ll discuss possible reasons why Grindr XTRA may not be working and provide some tips for fixing the problem.

Why Is Grindr XTRA Not Working?

If Grindr XTRA not working then it can happen due to various reasons such as:

1. Grindr Server Or Technical Issue

If there is an issue with the Grindr servers or with the app itself, it could cause Grindr XTRA to not work properly.

2. You May Not Logged Into Correct Grindr Account

There is possibility that you are logged in with different account or with different email id which not having XTRA subscription.

If you are not logged into the correct account, you may not have access to the premium features.

3. XTRA Subscription Expiration

If your Grindr XTRA subscription has expired, you may no longer have access to the premium features.

4. Payment Declined In Apple Store Or Play Store

If you have recently purchased Grindr XTRA then possibility that your Grindr XTRA subscription was charged through the App Store or Google Play Store and your payment was declined, you may not have access to the premium features.

5. Region Or Country-Specific Limitations

Grindr XTRA availability and features may vary depending on the region or country you are in.

It’s possible that Grindr XTRA is not working properly because it is not available in your area or some features are restricted.

6. Outdated Version Of Grindr App

The Grindr XTRA features and functionality may behave differently depending on the version of the Grindr app you are using.

It’s possible that you are using an older version of the app that does not have the same features or functionality as the latest version.

How To Fix Grindr XTRA Not Working?

If Grindr XTRA not working then follow below steps to troubleshooting the issue:

1. Check Payment Status If You Have Recently Purchased

If you have recently purchased a Grindr XTRA subscription and it is not working, it could be due to a payment issue.

Make sure that your payment went through and that your subscription is active.

You can check your payment and subscription status by going to the Grindr app settings.

2. Check Grindr XTRA Subscription Status

Make sure your Grindr XTRA subscription is active and up-to-date.

If your subscription has expired, you may no longer have access to the premium features.

So, You need to restore your purchase for Grindr XTRA.

You can check your subscription status by going to the Grindr app settings.

Follow the steps below to restore your purchase of XTRA:

Step 1: Go to your Profile in Grindr.

Step 2: Tap on the Settings.

Step 3: Now, navigate to Restore Purchase.

Step 4: Wait till you see the confirmation message pop up on screen and you are done.

Now your Grindr XTRA should work once again as it did before.

3. Make Sure You Have Logged Into Correct Grindr Account

If you see that your Grindr XTRA is not working then you can also check whether you have logged into the account that is connected with your Apple Id or Playstore through which you have purchased the service.

If you have logged into a different account then you have to log out from that account and open your Grindr from the account from which you made the purchase. 

Note: Subscriptions can only be bought for one single account when you are purchasing one subscription.

If you want to purchase subscriptions for all your accounts then you have to individually do so separately.

4. Wait For Sometime

Sometimes, Technical issues or other temporary problems can resolve themselves after a short period of time.

So, It possible that there is a temporary issue with Grindr XTRA, waiting a few minutes or hours and trying again later may resolve the problem.

You can check status of Grindr on down detector or on Grindr social media page for any server outage.

5. Update Grindr App To Latest Version

Make sure you are using the latest version of the Grindr app.

You can check for updates in the app store or play store.

Updating the Grindr app to the latest version may resolve any issues you are having with Grindr XTRA and which were knowns to Grindr Support Team.

6. Contact Grindr Support Team

If you are still having issue with Grindr XTRA after trying the above steps then you need to contact Grindr’s customer support team.