Are you a passionate gamer who loves using Steam to purchase and play your favorite games?
Have you encountered the frustrating message “Your transaction cannot be completed because you have another pending transaction on your account” while trying to make a purchase on Steam? If so, you’re not alone.
Many Steam users have faced this issue, and the good news is that there are effective solutions available to resolve it.
In this comprehensive guide, we will explore the reasons behind this error and provide you with practical step-by-step instructions on how to fix it.
How To Fix “Your Transaction Cannot Be Completed Because You Have Another Pending Transaction On Your Account” On Steam?
To Fix the “Your transaction cannot be completed” error on Steam, you need to cancel pending transactions, check Steam status, and clear your browser cache and cookies. Additionally, you can restart the Steam client to check whether that fixes the issue.
1. Cancel Pending Transactions
First, you will have to cancel any pending transactions if you see the error message, “Your transaction cannot be completed because you have another pending transaction on your account” while trying to purchase a game in Steam.
- Log in to your Steam account and navigate to your account details.
- Click on “Store Transactions” or “Account Details” to access your transaction history.
- Look for any pending transactions that may be causing the issue.
- If possible, cancel the pending transaction by following the provided instructions. This may involve selecting the transaction and choosing the option to cancel it.
2. Check Steam Status
Visit the Steam status page on the official Steam website to check if the Steam servers are operational. You can find this information on the Steam support website or community forums.
3. Clear Browser Cache And Cookies
Make sure to clear your browser cache and cookies when you are having problems buying games on Steam. Cache and cookies can store files that might be the ones stopping Steam from processing your request.
For Google
- Click on the three-dot menu at the top right, then select “More tools” > “Clear browsing data.”
- Choose a time range, check the box for “Cached images and files,” and click on “Clear data”
For Microsoft Edge
- Click on the three-lined Hub button in the top right corner, then select “Settings.”
- Scroll down to “Clear browsing data” and click on it to proceed.
For Safari
- Go to the “Safari” menu and select “Preferences.”
- Click on the “Privacy” tab, then select “Manage Website Data” and click “Remove All” to clear the cache.
4. Contact Steam Support
If the problem persists, visit the Steam support website and navigate to the “Contact Support” section.
Submit a support ticket and wait for a response from the Steam support team. They will provide further assistance and guidance based on your specific situation.