Are you a Roblox player who has experienced the frustrating message “you already own this item your account has not been charged” when trying to purchase a game pass?
If so, you’re not alone. This error message has been a common issue for many Roblox players.
But don’t worry, in this article, we’ll guide you through the steps to fix this error and get you back to enjoying your favorite Roblox games.
How To Fix You Already Own This Item Your Account Has Not Been Charged On Roblox?
1. Check If You Actually Own The Game Pass
Sometimes, players may think they need to purchase a game pass when they already own it. This can happen if you have previously purchased the game pass, or if it was given to you as a gift.
To check if you already own the game pass, go to your inventory and look for the game pass. If you see it there, then you already own it and don’t need to purchase it again.
2. Clear Your Browser Cache
Your browser cache stores temporary files, cookies, and other data from websites you visit. Sometimes, this data can interfere with Roblox’s payment system and cause issues like the “you already own this item your account has not been charged” error.
Clearing your cache can help resolve these issues. To clear your cache, go to your browser’s settings and select the option to clear your browsing data. Be sure to select the option to clear your cache and cookies.
4. Try A Different Browser
Sometimes, browser extensions or settings can interfere with Roblox’s payment system. If clearing your cache doesn’t work, try using a different browser to see if that fixes the issue.
For example, if you normally use Google Chrome, try using Mozilla Firefox or Microsoft Edge instead. This can help you determine if the issue is specific to your browser.
5. Contact Roblox Support
If none of the above steps work, then it’s time to contact Roblox support. They will be able to help you further troubleshoot the issue and find a solution. To contact Roblox support, go to the Roblox support page and submit a support ticket.
Be sure to provide as much detail as possible about the issue you are experiencing, including any error messages you are seeing.