Are you tired of dealing with the persistent “trying to reconnect” message while trying to enjoy Xbox Cloud Gaming? You’re not alone.
This frustrating problem can hinder your gaming experience, but the good news is that there are several troubleshooting steps you can take to address it.
The full error message says, “Trying to reconnect. We’re unable to connect with the server. Please check your internet connection.“
In this blog, we’ll explore some effective methods to fix the “trying to reconnect” issue and get you back to enjoying seamless gameplay.
How To Fix Xbox Cloud Gaming Trying To Reconnect?
To fix Xbox Cloud Gaming trying to reconnect, you can check your internet connection, update your network drivers, and check for Xbox app updates. Additionally, you can switch to a 5GHz Wi-Fi network, and clear Xbox game pass app cache (Android).
1. Check Your Internet Connection
The stability of your internet connection can significantly impact cloud gaming performance.
A poor or unstable connection may cause the “trying to reconnect” issue as the service requires a consistent internet link to stream games effectively.
- Test your internet speed to ensure it meets the minimum requirements for Xbox Cloud Gaming.
- If you are on Wi-Fi, try moving closer to your router to get a stronger signal.
- Restart your modem and router by unplugging them for a few minutes before plugging them back in.
- Avoid network congestion by disconnecting other devices that might be using bandwidth.
2. Update Your Network Drivers
Sometimes connectivity issues can be caused by outdated network drivers, which can lead to frequent disconnections and the “trying to reconnect” message in Xbox Cloud Gaming.
Updating your network drivers ensures that your system can communicate efficiently with your network hardware, potentially resolving connectivity problems.
- Right-click on the Start button and select Device Manager.
- Expand the Network adapters section.
- Right-click on your network device and select Update driver.
- Choose “Search automatically for updated driver software” and follow the prompts.
- Restart your computer after the update and try Xbox Cloud Gaming again.
3. Check For Xbox App Updates
Outdated Xbox app versions might not be optimized for the latest cloud gaming services, leading to persistent reconnection issues.
Ensuring that you have the latest version of the Xbox app can help maintain a stable connection during cloud gaming sessions.
- Open the Microsoft Store on your Windows device.
- Click on the three dots in the top-right corner and select “Downloads and updates.“
- Click “Get updates” to check for available updates for all your apps, including the Xbox app.
- If an update for the Xbox app is available, install it.
- After updating, launch Xbox Cloud Gaming to see if the issue persists.
4. Switch To A 5 GHz Wi-Fi Network
Interference and network congestion can often be reduced by switching from a 2.4 GHz to a 5 GHz Wi-Fi network, which can help with the stability and speed of your connection for Xbox Cloud Gaming.
The 5 GHz band provides a faster data rate at shorter distances and is typically less crowded than the 2.4 GHz band.
- Access your router’s settings by typing its IP address into a web browser.
- Log in with the required credentials (found in your router’s manual or on the device itself).
- Locate the Wi-Fi settings and switch the network from 2.4 GHz to 5 GHz.
- Save the changes and reconnect your gaming device to the new 5 GHz network.
- Ensure your device is within a reasonable range of the router to maintain a strong signal strength.
- Try Xbox Cloud Gaming again to see if the connectivity issue has improved.
5. Clear Xbox Game Pass App Cache (Android)
If you’re using Xbox Cloud Gaming on an Android device, a corrupted cache can cause connectivity issues.
Clearing the app cache can fix these issues by removing temporary files that might be causing problems.
- Go to your Android device’s Settings.
- Tap on Apps or Application Manager.
- Find and select the Xbox Game Pass app.
- Tap on Storage, then select Clear cache.
- Try Xbox Cloud Gaming again to see if the reconnection issue is resolved.
6. Contact Xbox Support
If you’ve tried all the troubleshooting steps and still experience the “trying to reconnect” issue with Xbox Cloud Gaming, it may be time to seek assistance from Xbox Support.
They can provide more in-depth solutions and potentially identify issues that aren’t immediately apparent.