Encountering the frustrating error message “There was a problem joining the game” can be a significant obstacle when trying to enjoy multiplayer gameplay in Grounded.
The full error message says-“JOIN GAME FAILURE, There was a problem joining the game.”
In our comprehensive guide, we will address “There was a problem joining the game”, and provide a detailed exploration of troubleshooting methods and solutions.
How To Fix There Was A Problem Joining The Game On Grounded?
To get rid of the above error, you can adjust date and time settings, invite players from the lobby screen, and ensure Xbox Live friendship. Moreover, you may also check Xbox Networking and purchase from the Xbox store.
Below is a detailed explanation of all the above-mentioned fixes:
1. Adjust Date And Time Settings
Some players have reported that adjusting the date and time settings on their system helped resolve the issue.
Try adjusting your date and time settings and then relaunch the game to see if the problem persists.
To verify and adjust the date and time settings on your gaming platform, follow these steps:
Console (e.g., Xbox, PlayStation):
- Navigate to the console’s settings menu.
- Look for the date and time settings within the system or general settings.
- Ensure that the date and time are set correctly based on your time zone.
PC (Windows 10):
- Click on the Start button and select “Settings.”
- Choose “Time & Language.”
- Verify that the date, time, and time zone settings are accurate.
PC (Mac):
- Click on the Apple menu and select “System Preferences.”
- Choose “Date & Time.”
- Ensure that the date, time, and time zone settings are correct.
2. Invite Players From The Lobby Screen
Instead of inviting players during an in-game session, try inviting them from the lobby screen. This may help in bypassing the issue.
To invite players from the lobby screen in many games, including Grounded, follow these steps:
- Once you are in the game and at the main menu or lobby screen, look for an option to invite players which is found in the multiplayer or party section of the game’s menu.
- Look for an option that allows you to invite friends or players to join your game. This may be labelled as “Invite Friends,” or “Invite Players“..
- After selecting the invite option, you may be presented with a list of your friends or players from your platform’s friend list. Select the friends you want to invite to your game.
- Once you have chosen the friends you want to invite, confirm the selection and send out the invites.
- After sending the invites, wait for your friends to receive and accept the invitations. Once they accept, they should join your game session.
3. Ensure Xbox Live Friendship
If you’re playing on Xbox, ensure that all players are friends on Xbox Live. This is essential for seamless multiplayer gameplay.
To ensure Xbox Live friendship with other players, follow these steps:
- Press the Xbox button on your controller to open the guide.
- In the guide, select the “People” tab and choose “Friends” to access your friends list.
- Use the search function or scroll through your friends list to find the player you want to add as a friend.
- Select the player’s profile and choose the option to send a friend request. This may be labelled as “Add Friend” or similar.
- After sending the friend request, wait for the other player to accept it. Once they accept, you will become friends on Xbox Live.
4. Check Xbox Networking
On Windows, you can troubleshoot network issues by typing “Xbox Networking” in the search box on the bottom left of your screen. This may help identify and resolve any network-related issues.
To check Xbox Networking on Windows, follow these steps:
- Click on the Start button and select “Settings” (the gear icon).
- In the Settings window, click on “Gaming.”
- In the Gaming settings, select “Xbox Networking” from the left-hand menu.
- The Xbox Networking tool will start checking the status of your internet connection and the connection to Xbox Live services.
- It will provide information about your network performance and any issues that may be affecting your ability to connect to Xbox Live.
5. Purchase From The Xbox Store
If the issue persists, consider having your friend purchase the game from the Xbox Store instead of Steam.
Some users have reported that purchasing the game from the Xbox Store instead of Steam helped resolve multiplayer connectivity issues.
Consider having your friend purchase the game from the Xbox Store instead of Steam by following these steps:
- Let your friend know that purchasing the game from the Xbox Store may help resolve any multiplayer connectivity issues you are experiencing.
- On their Xbox console or through the Microsoft Store on their Windows PC, they should search for the game title, such as “Grounded,” in the store’s search bar.
- Once they have located the game in the store, they can proceed to purchase and download it directly from the Xbox Store.
- After purchasing the game, they should install and launch it on their Xbox console or Windows PC.
6. Contact Grounded Support
If the issue persists after attempting the above steps, consider reaching out to the game’s official support for further assistance.
Provide them with detailed information about the error and the steps you’ve already taken to troubleshoot.