How To Fix Soul Knight Prequel Not Working

Are you encountering issues with Soul Knight Prequel not working?

Whether you’re facing server errors, connection problems, or internal errors, it can be frustrating when your game isn’t functioning as expected.

In this guide, we’ll explore various troubleshooting steps to help you get Soul Knight Prequel up and running smoothly again.

How To Fix Soul Knight Prequel Not Working?

1. Check For Server Issues

“Soul Knight Prequel” has been reported to have server issues. If you encounter problems, it might be due to server-related issues.

Verify the current server status of the game. If the game server is down, it may be causing the issue. You can check the server status of Soul Knight by clicking here.

In case of server issues, you may need to wait for some time until the server gets back.

You can also join the Soul Knight Prequel Discord server to keep yourselves updated on all future updates: https://discord.gg/soulknightprequel.

2. Turn Off VPN

It happens that you are using Soul Knight in a country where it is not allowed. In such cases, you need to turn off VPM.

Below are the steps to do the same:

1. Android:
   • Go to “Settings” > “Network & Internet” > “VPN.”
   • Tap on the gear icon next to the VPN that you want to disconnect.
   • Toggle off the VPN to disconnect.
2. iOS:
   • Open “Settings” and tap on “VPN.”
   • Toggle the status switch to “Off.”

3. Restart The Game

If you’re experiencing issues with “Soul Knight Prequel,” try restarting the game. This simple step can often resolve minor glitches or performance issues.

Just close the game using the app switcher to swipe away the game, effectively closing it. Then reopen the game, and look for an option within the game’s menu to restart or start a new game.

4. Clear The App Cache Or Reinstall The App

If the game is stuck on the loading screen or experiencing persistent issues, consider clearing the app cache or reinstalling the app. This can help resolve any corrupted data or installation issues that may be causing the game to malfunction.

Clear Cache On Android:

1. Go to “Settings” on your device.
2. Tap “Apps” or “Application Manager” (this may differ depending on your device).
3. Choose the app whose cache you want to clear.
4. Tap “Storage,” then “Clear Cache.”

Clear Cache On IOS:

iOS does not allow for individual app cache clearing without deleting the app. Instead, you can offload the app to clear space without deleting the app data.

1. Go to “Settings” > “General” > “iPhone Storage.”
2. Select the app you want to offload.
3. Tap “Offload App,” then confirm.

Reinstall The App:

1. Uninstall the App:
   • On Android, go to “Settings” > “Apps,” select the app, and tap “Uninstall.”
   • On iOS, press and hold the app icon on the home screen, then tap “Remove App” > “Delete App.”
2. Reinstall the App:
   • Open “Google Play Store” on Android or “App Store” on iOS.
   • Search for the app.
   • Tap “Install” or download the app again.

5. Contact Soul Knight Support

If you’re experiencing issues with Soul Knight and nothing works then in this case, you need to contact their support team for assistance, here’s a detailed explanation of the steps you can take:

Visit the Soul Knight FAQs page to see if your issue is a common one that can be resolved with the provided information. 

Send an email to [email protected] with a thorough explanation of your issue. Make sure to include all the relevant information you gathered to ensure they have a clear understanding of the problem.