Are you experiencing the “Something went wrong” error when playing NHL 23 on PS4 and PS5?
If so, you’re not alone.
The full error is “Something went wrong” followed by “WV-109156-2“.
The only option players are getting to exit the game is “OK” button.
The above error players are getting either on Playstation 4 or Playstation 5 for EA games.
In this guide, we will discuss why are getting something went wrong error on NHL 23 and how to fix it.
Why Did “Something Went Wrong” Error Occurred On NHL 23?
You are getting something went wrong error on NHL 23 because of unstable internet connection or your EA account is not linked to PSN ID.
Also, Possibility that there is outage in EA (Electronic Arts) servers.
Also, you haven’t accepted the terms and conditions with EA you can get something went wrong error.
How To Fix “Something Went Wrong” On NHL 23?
To Fix “Something went wrong” on NHL 23, follow below steps to fix the issue:
1. Check For Stable Internet Connection
Checking for a stable internet connection is an important first step when trying to resolve the “Something went wrong” error in NHL 23.
You can also try running a network diagnostic or speed test to ensure that your connection is stable and fast enough to support online gaming.
2. Check EA (Electronic Arts) Server Status
Checking the server status of EA (Electronic Arts) can also help you determine if the issue is on your end or if it is a problem with the game’s servers.
EA is the publisher of NHL 23, so if there are issues with their servers, it could affect your ability to play the game.
If the servers are experiencing issues, you may need to wait until they are resolved before you can play the game.
3. Connect Your Origin Account To PSN By Visiting EA Website
Origin is EA’s digital distribution platform, and linking your accounts can help ensure a seamless gaming experience.
Some players able to resolve the Something went wrong by connection their Origin account with PSN ID.
Below are the steps to connect your Origin account to your PlayStation Network profile:
- Visit EA’s website and log in with your PlayStation Network credentials.
- Click the “Connect” button when prompted to link your Origin account to your PlayStation Network profile.
- Verify that the PlayStation Network is listed under “Network” in your account settings.
- If it is not listed, click the “Add a Network” button and follow the prompts to link your Origin account to your PlayStation Network profile.
Also, Make sure you must have accepted the terms & condition with EA server.
After that you can relaunch the NHL 23 game.
If you continue to getting issue after connecting your Origin account to your PlayStation Network profile, try the other troubleshooting steps above listed, such as checking your internet connection, checking the game’s server status, and verifying that you are signed into your PSN account.
4. Change DNS Settings
Changing your DNS settings can sometimes help resolve issues with online gaming, including the “Something went wrong” error in NHL 23.
By using a different DNS, you may be able to improve your connection and reduce lag or other issues.
The Google DNS (18.104.22.168 and 22.214.171.124) is a popular option, but you can also use a different DNS if you prefer.
To change your DNS settings, you will need to access your router’s settings and enter the new DNS addresses.
5. Contact EA Support Team
If none of the above steps have helped to resolve the “Something went wrong” error in NHL 23, you have to contact the EA support team for further assistance.