Are you a Fortnite enthusiast who’s been experiencing the frustrating issue of skins and emotes not showing up in the Fortnite item shop? You’re not alone.
Many players have encountered this vexing problem, and the good news is that there are potential solutions available.
In this blog, we’ll explore various methods to address the issue and get those sought-after skins and emotes back in the item shop where they belong.
How To Fix Skins & Emotes Not Showing Up In The Fortnite Item Shop?
To fix skins & emotes not showing up in the Fortnite item shop you can restart Fortnite, check your internet connection, and update Fortnite. Additionally, you can verify game files of Fortnite, and clear Fortnite cache.
1. Restart Fortnite
The first and simplest step is to restart the game. Sometimes, a quick restart can resolve temporary glitches or bugs that may be causing the item shop to not display skins and emotes properly.
PC (Windows/Mac):
- Close Fortnite completely.
- Wait a few seconds.
- Re-open Fortnite from the Epic Games Launcher.
PlayStation:
- Press the PS button to open the Quick Menu.
- Select Fortnite, press the Options button, and choose ‘Close Application‘.
- Wait a few seconds.
- Re-launch Fortnite from the main PlayStation menu.
Xbox:
- Press the Xbox button to open the guide.
- Highlight Fortnite, press the Menu button, and select ‘Quit‘.
- Wait a few seconds.
- Re-open Fortnite from the Xbox dashboard.
2. Check Your Internet Connection
Ensure that your internet connection is stable. A poor or unstable connection could prevent the item shop from loading correctly.
- Test your internet connection by visiting other websites or playing other online games to see if they work properly.
- Restart your router by unplugging it for 60 seconds and then plugging it back in.
- If you’re on Wi-Fi, try moving closer to your router or using a wired Ethernet connection if possible.
3. Update Fortnite
Check for any available updates for Fortnite. Running an outdated version of the game could lead to various issues, including problems with the item shop.
PC (Windows/Mac):
- Open the Epic Games Launcher.
- Go to the ‘Library‘ tab.
- Click on Fortnite.
- If an update is available, the ‘Update‘ button will be visible. Click it to start the update process.
- Once the update finishes, click ‘Launch‘ to start Fortnite.
PlayStation:
- Go to the PlayStation home screen.
- Navigate to Fortnite and press the ‘Options‘ button on your controller.
- Select ‘Check for Update‘ from the context menu.
- If an update is available, it will start downloading automatically.
- After the update, start Fortnite from the home screen.
Xbox:
- Press the Xbox button to open the guide.
- Select ‘My games & apps.’
- Go to ‘See all‘ then ‘Updates.‘
- If Fortnite is listed, select it and choose ‘Update.‘
- After updating, launch Fortnite from the ‘My games & apps‘ section.
4. Verify Game Files Of Fortnite (PC Users)
If you’re playing on a PC, you can verify the integrity of the game files through the Epic Games Launcher. This will check for any corrupted or missing files and replace them if necessary.
- Open the Epic Games Launcher.
- Go to your Library.
- Find Fortnite and click on the three dots next to it.
- Select ‘Verify‘ and wait for the process to complete.
- Once done, launch Fortnite and check the Item Shop.
5. Clear Fortnite Cache (Console Users)
If you’re on a console, you can try clearing the cache. For most consoles, this involves completely shutting down the system and unplugging it for a few minutes before restarting.
- Turn off your console completely (do not enter rest mode).
- Unplug the power cord from the back of the console.
- Wait for about 1-2 minutes.
- Plug the power cord back in and turn on the console.
- Launch Fortnite and check the Item Shop.
6. Uninstall And Reinstall Fortnite
If none of the above steps work, consider reinstalling Fortnite. Uninstall the game from your device, then download and install it again.
PC (Windows/Mac):
- Open the Epic Games Launcher.
- Click on ‘Library‘.
- Find Fortnite and click on the gear icon.
- Select ‘Uninstall‘.
- Restart your PC.
- Open the Epic Games Launcher, go to ‘Library‘, find Fortnite, and select ‘Install‘.
PlayStation:
- Go to the PlayStation home screen.
- Navigate to Fortnite, press the ‘Options‘ button, and choose ‘Delete‘.
- Restart your PlayStation.
- Go to the PlayStation Store, search for Fortnite, and select ‘Download‘.
Xbox:
- Press the Xbox button and go to ‘My games & apps‘.
- Highlight Fortnite, press the Menu button, and select ‘Uninstall‘.
- Restart your Xbox.
- Go to the Microsoft Store, find Fortnite, and select ‘Install‘.
7. Contact Epic Games Support
If skins and emotes are not appearing in the Fortnite Item Shop and you’ve tried the usual fixes without success, you should contact Epic Games Support for assistance. You can reach out to them through the Epic Games Support Center.
Provide them with your account details, a description of the issue, and any troubleshooting steps you’ve already attempted. They will be able to help you resolve the issue or provide further guidance.