If you’re a PlayStation 4 user, you might have encountered the PS4 Error Code WS-37117-9 when trying to use online features like playing games with friends or downloading content from the PlayStation Store.
This error is quite common and can be frustrating to deal with.
Many users have taken to social media to discuss this issue, and it seems to be a widespread problem.
In this article, we’ll explore the PS4 Error Code WS-37117-9 in detail, including its causes and possible solutions.
We’ll also provide step-by-step instructions on how to fix this error and get your PlayStation 4 back up and running.
Possible Causes Of PS4 Error Code Ws-37117-9
The error code is usually related to network connectivity problems, and the following are some possible reasons why you are experiencing the error:
1. Network Connection Issues
The primary cause of PS4 Error Code WS-37117-9 is a weak or unstable network connection.
If your internet connection is slow or unstable, you may experience this error when trying to access online features on your PS4 console.
2. Server Maintenance Or Outage
Another possible cause of the error is server maintenance or outage. If the PlayStation Network (PSN) is down for maintenance or experiencing an outage in your area, you may encounter the error code when trying to connect to the network.
3. Firewall Or Router Settings
Your router or firewall settings may also be the cause of the error. If your router is blocking the ports required for PSN connectivity, you may experience the error code when trying to connect to the network.
4. PSN Account Issues
Your PSN account may also be the cause of the error. If there are issues with your PSN account, such as an unpaid balance or a ban, you may encounter the error code when trying to access online features on your PS4 console.
5. Console Software Issues
Finally, software issues on your PS4 console may cause the error code. If there are problems with the console’s firmware or system software, you may experience the error code when trying to access online features.
How To Fix PS4 Error Code Ws-37117-9
In this section, we will provide you with a step-by-step troubleshooting guide to help you resolve this issue.
Step 1: Check Your Network Connection
The first thing you should do when you encounter PS4 Error Code Ws-37117-9 is to check your network connection.
Make sure that your PS4 is connected to the internet and that your network settings are correct.
To do this, go to Settings > Network > Set Up Internet Connection and follow the on-screen instructions.
After checking your network connection, you should test your internet connection to ensure that it is working properly.
To do this, go to Settings > Network > Test Internet Connection. If your internet connection is not working properly, you may need to contact your internet service provider to resolve the issue.
Step 3: Restart Your PS4
If your network connection and internet connection are working properly, but you are still experiencing PS4 Error Code Ws-37117-9, you should try restarting your PS4.
To do this, hold down the power button on your PS4 until it turns off. Wait a few minutes, then turn your PS4 back on and try connecting to the internet again.
Step 4: Update Your PS4
If restarting your PS4 does not resolve the issue, you should check to see if there are any updates available for your PS4.
To do this, go to Settings > System Software Update > Update Now. If there is an update available, download and install it, then restart your PS4 and try connecting to the internet again.
Step 5: Contact PlayStation Support
If none of the above steps resolve PS4 Error Code Ws-37117-9, you may need to contact PlayStation Support for further assistance.
They may be able to provide you with additional troubleshooting steps or help you resolve the issue. To contact PlayStation Support, go to the PlayStation website and follow the on-screen instructions.