How To Fix Pokemon Unite Account Error Code 3-1-3 Log-In Failed

Are you encountering the “Pokemon Unite Account Error Code 3-1-3” or facing a frustrating “Log-In failed” message when trying to access the game?

The full error says, “Log-in failed. Error code: 3-1-3“.

These issues can be a major roadblock for players eager to jump into the Pokemon Unite universe. But fear not!

In this blog, we’ll delve into the reasons behind these errors and provide practical solutions to get you back into the game swiftly. 

How To Fix Pokemon Unite Account Error Code 3-1-3 Log-In Failed?

To fix the Pokemon Unite “Log-In failed (Error code 3-1-3)”, you can check the server status of Pokemon Unite, check your internet connection, and restart your device. Additionally, you can clear the cache of Pokemon Unite to fix the issue.

1. Check The Server Status Of Pokemon Unite

Before attempting any troubleshooting on your device, ensure that the Pokemon Unite servers are up and running. Server maintenance or outages can cause login issues, which you can typically find information about on the game’s official social media channels or support pages.

• Visit the official Pokemon Unite Twitter page for any announcements regarding server maintenance or outages.
• You can also check community forums for any reports from other players about server issues.

2. Check Your Internet Connection

A poor internet connection is a common cause for failed login attempts. Ensure that your device has a stable connection to the internet.

• If you’re on Wi-Fi, try moving closer to your router to improve the signal strength.
• Avoid using the internet on multiple devices simultaneously, which can slow down your connection.
• If possible, switch to a wired Ethernet connection as it’s generally more stable than Wi-Fi.
• Restart your router by unplugging it for about 30 seconds and then plugging it back in.

3. Restart Your Device

Sometimes, simply restarting your device can resolve the issue.

For iPhone:

• Press and hold the side button and volume button.
• Drag the power off the slider.
• To turn it back on, press and hold the side button until the Apple logo appears.

For Android:

• Press and hold the power button.
• Tap ‘Power off‘ or ‘Restart‘. I
• If you choose ‘Power off‘, press the power button again to turn it back on after the device shuts down.

For Nintendo Switch:

• Press and hold the power button for 3 seconds.
• Select “Power Options.“
• Choose “Restart” or “Turn Off.”
• If you turn it off, press the power button again to turn it back on.

4. Clear Cache For Pokemon Unite

If you’re playing on a mobile device, clearing the cache for the Pokemon Unite app can sometimes resolve login issues.

Clear cache for Android

• Go to your device’s Settings menu.
• Scroll down and tap on “Apps” or “Application Manager”
• Find and select “Pokemon Unite” from the list of installed apps.
• Tap on “Storage” or “Storage & Cache.“
• Tap on “Clear Cache.“
• After clearing the cache, restart the app and attempt to log in again.

Clear cache for iOS

• Go to iPhone settings.
• Go to General.
• Find the Pokemon Unite App and click on that.
• Tap on the Offload App button.
• Again Reinstall the Pokemon Unite app.

5. Update Pokemon Unite

Ensure that you are running the latest version of Pokemon Unite, as outdated versions may lead to login issues.

For Android:

• Open Google Play Store.
• Tap profile icon.
• Select ‘Manage apps & device.‘
• Tap ‘Update‘ beside Pokemon Unite.

For iOS:

• Open App Store.
• Tap profile icon.
• Find Pokemon Unite.
• Tap ‘Update.‘

For Nintendo Switch:

• Highlight the Pokemon Unite game icon on the Home menu.
• Press the “+” or “–” button on your controller to open the Options menu.
• Select “Software Update,” then “Via the Internet” to check for and download any available updates.

6. Check For Device Updates

Outdated operating systems can sometimes cause compatibility issues with games.

On Nintendo Switch:

• Go to the Home menu.
• Select “System Settings.”
• Scroll down and select “System.“
• Select “System Update” to check for and install any available updates.

On Android:

• Access the main settings menu on your Android device.
• Find and tap on the ‘System‘ option within the settings.
• Tap on ‘System Update‘ or ‘Software Update‘ to check for new updates.
• If an update is available, follow the prompts to download and install it.

On iOS:

• Tap on the Settings icon on your iOS device’s home screen.
• Find the ‘General‘ settings category and tap on it.
• Inside General, tap on ‘Software Update.’
• If an update is available, tap ‘Download and Install‘ to update your iOS device.

7. Uninstall And Reinstall Pokemon Unite

If none of the above steps work, you might want to try uninstalling and then reinstalling Pokemon Unite. This can fix any corrupted game files that might be causing the login error.

For Android:

• Locate Pokemon Unite app icon.
• Tap and hold the icon.
• Select “Uninstall.”
• Go to Google Play Store.
• Search for Pokemon Unite.
• Tap “Install.“

For iOS:

• Find Pokemon Unite app icon.
• Tap and hold the icon.
• Tap “Remove App” then “Delete App.“
• Open App Store.
• Search for Pokemon Unite.
• Tap “Get” or the cloud download icon.

For Nintendo Switch:

• Highlight Pokemon Unite icon on home screen.
• Press “+” button.
• Select “Manage Software.“
• Choose “Delete Software.“
• Confirm deletion.
• Open Nintendo eShop.
• Search for Pokemon Unite.
• Select “Download.“

8. Contact Pokemon Unite Support

If you’ve tried all the above steps and still can’t resolve the error, you should file a support ticket with the Pokemon Unite customer service team.

They can provide further assistance and potentially resolve any account-specific issues.