Are you a dedicated Pokémon Go player who’s been experiencing issues with the Showcase feature? You’re not alone.
Many trainers have encountered a frustrating bug that prevents the Showcase from appearing as expected.
In this blog, we’ll delve into the steps to address the Pokémon Go Showcase bug, providing you with practical solutions to get back to enjoying this exciting feature.
How To Fix Pokemon Go Showcase Bug?

To fix Pokemon Go showcase bug, you can update the Pokemon Go app, restart the app, and enable adventure sync. Additionally, you can check proximity to PokeStop, and refresh Pokemon Go game data.
1. Update The Pokemon Go App
The Pokemon Go showcase bug can prevent players from swapping out Pokemon or accessing the feature properly.
Updating the app can resolve any compatibility issues or bugs that were present in the older version, as updates typically include bug fixes and enhancements.
For Android:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select ‘Manage apps & device.‘
- Find ‘Pokemon Go‘ in the list and tap ‘Update‘ if available.
For iOS:
- Open the App Store app.
- Tap on the profile icon at the top of the screen.
- Scroll to ‘Pokemon Go‘ and tap ‘Update‘ if it’s listed.
2. Restart The Pokemon Go App
Sometimes, a simple restart of the app can fix temporary glitches or bugs, including the showcase bug.
Restarting the app refreshes the game’s data and can potentially clear up the issue without further action.
For Android:
- Press the ‘Recent Apps‘ button or swipe up from the bottom and hold (depending on your device).
- Swipe the Pokemon Go app off the screen to close it.
- Reopen Pokemon Go from the app drawer or home screen.
For iOS:
- Swipe up from the bottom of the screen and pause in the middle (or double-click the home button for older models).
- Swipe the Pokemon Go app card up to close it.
- Reopen Pokemon Go from the home screen.
3. Enable Adventure Sync
Enabling Adventure Sync is necessary for tracking your steps when the Pokemon Go app is closed.
This feature helps in counting the distance for hatching eggs and earning buddy candies without having the app open, which can save on battery life and make your activities count even when you’re not actively playing.
- Open the Pokemon Go application.
- Tap on the Pokeball icon to open the main menu.
- Head to the ‘Settings‘ menu.
- Scroll down and find the ‘Adventure Sync‘ option.
- Tap on it to open the Adventure Sync settings.
- Follow the prompts to grant the necessary permissions for physical activity and location access.
- Once enabled, Adventure Sync will begin tracking your steps when the app is closed.
4. Check Proximity To PokeStop
A known issue with the showcase feature is that it may require players to be closer to a PokeStop to enter a Pokemon.
Ensuring you are close enough can be a simple fix to this problem.
- Approach the PokeStop that has the showcase you wish to interact with.
- Once close enough, the game should allow you to enter the showcase.
- If you still encounter the bug, try catching a Pokemon near the showcase, as this has been reported to potentially bypass the issue.
5. Refresh Pokemon Go Game Data
Refreshing the game data can help fix the showcase bug by clearing any corrupted data that may be causing the issue.
This process forces the app to download fresh data from the servers.
- Open the Pokemon Go app on your device.
- Tap on the Pokeball button to access the main menu.
- Go to ‘Settings‘ in the top right corner of the screen.
- Scroll down and look for the ‘Advanced Settings‘ option.
- Tap on ‘Refresh Game Data‘.
- Confirm the action if prompted to start the refresh process.
6. Clear The Cache Of Pokemon Go
Clearing the cache for Pokemon Go can resolve issues that stem from corrupted or outdated temporary data stored on your device.
This process can help the app run smoother and fix various bugs, including login problems, loading issues, and other glitches related to cached data.
For Android:
- Open ‘Settings‘ > ‘Apps‘ (or ‘Application Manager‘).
- Select ‘Pokemon Go‘ > ‘Storage‘.
- Tap ‘Clear Cache‘.
- Restart Pokemon Go.
For iOS:
- Go to ‘Settings‘ > ‘General‘ > ‘iPhone Storage‘.
- Find and select ‘Pokemon GO‘.
- Tap ‘Offload App‘ to offload the app, which will clear cache without deleting your documents and data.
- Reinstall Pokemon GO from the App Store.
7. Uninstall And Reinstall The Pokemon Go App
Uninstalling and reinstalling the Pokemon Go app can fix persistent issues that are not resolved by simpler methods, such as crashes, freezing, or bugs like the showcase bug.
This process provides a fresh install of the app, which can eliminate any corrupt files or glitches that have developed over time.
For Android:
- Open ‘Settings‘ > ‘Apps‘/’Application Manager‘.
- Select ‘Pokemon Go‘ > ‘Uninstall‘.
- Open Google Play Store, search ‘Pokemon Go‘, and tap ‘Install’.
For iOS:
- Long-press ‘Pokemon Go‘ icon > ‘Remove App‘/’X‘.
- Confirm uninstallation.
- Open App Store, find ‘Pokemon Go‘, and tap ‘Get‘ or cloud icon.
- Reinstall and log in.
8. Contact Pokemon Go Support

If all else fails, reaching out to game’s support can provide a solution or at least make them aware of ongoing issues if they aren’t already.
They can offer more tailored solutions or fix the bug in a future update.