Are you a Pokemon GO enthusiast who has encountered the frustrating “failed to get game data from the server” error?
Don’t worry, you’re not alone. Many players have faced this issue, and the good news is that there are several potential solutions available.
In this blog, we’ll explore some effective methods to resolve the “Pokemon Go failed to get game data from the server” error, so you can get back to enjoying your Pokemon GO adventure without interruption.
How To Fix Pokemon GO Failed To Get Game Data From The Server?
To fix Pokemon GO failed to get game data from the server, you can check your internet connection, enable airplane mode, and restart the Pokemon GO App and your device. Additionally, you can clear Pokemon GO cache and data, and check the server status.
1. Check Your Internet Connection
A stable internet connection is crucial for Pokemon Go to function correctly.
Ensure that your mobile data or Wi-Fi is connected and has a strong signal.
- Unplug the router from the power outlet.
- Wait for 30 seconds.
- Plug the router back into the power outlet.
- Wait for the router to fully restart and the lights to stabilize.
2. Enable Airplane Mode
Enabling Airplane Mode on your device can reset your network settings, which might help resolve connection issues with the Pokemon Go servers. To do this:
- Swipe down from the top of your screen to open the control center.
- Tap on the airplane icon to enable Airplane Mode.
- Wait for a few seconds.
- Tap the airplane icon again to disable Airplane Mode, which will reconnect you to your mobile network or Wi-Fi.
3. Restart Pokemon GO App And Your Device
A simple but often effective solution is to restart the Pokemon Go app.
If this doesn’t work, try restarting your device. A reboot can clear out minor glitches and refresh your system’s connections.
To restart the Pokemon GO App:
For Android:
- Tap the square icon (or the three vertical lines, depending on your phone) to show recent applications.
- Swipe the Pokemon Go app to the side to close it.
- Reopen the Pokemon Go app from your app drawer or home screen.
For iOS:
- Double-click the Home button or swipe up from the bottom of the screen and pause (for iPhone X and later) to show recent applications.
- Swipe the Pokemon Go app preview up to close it.
- Reopen the Pokemon Go app from your home screen.
To restart your device:
For Android:
- Press and hold the power button until the power menu appears.
- Tap ‘Restart’ or ‘Reboot’ and wait for your device to power off and back on.
For iOS:
- Press and hold the side button and either volume button until two sliding buttons appear.
- Drag the slider that says ‘slide to power off’ to turn off your device.
- After the device powers off, press and hold the side button again until you see the Apple logo.
4. Clear Pokemon GO Cache And Data
Over time, the cache files of apps can become corrupted or overloaded, leading to errors.
Clearing the cache and data for Pokemon Go can often resolve the “failed to get game data from the server” error.
For Android:
- Open the “Settings” app on your Android device.
- Scroll down and tap on “Apps” or “Applications” to view all installed apps.
- Find and select “Pokemon Go” from the list.
- Tap on “Storage” or “Storage & cache,” depending on your device.
- First, tap on “Clear Cache” to remove cached data.
- Next, tap on “Clear Storage” or “Clear Data” to delete all data from the app.
For iOS:
- Go to iPhone settings.
- Go to General.
- Find Pokemon GO App and click on that.
- Tap on the Offload App button.
- Again, Reinstall Pokemon GO app.
5. Check The Server Status
It’s possible that the issue is not on your end but with the Pokemon Go servers themselves.
If the servers are down, you might experience this error.
You can check the server status on Downdetector to see if others are experiencing the same issues.
6. Uninstall And Reinstall Pokemon GO App
Sometimes the app itself may have issues that can’t be resolved with a simple cache clear.
In this case, uninstalling and then reinstalling Pokemon Go can help.
This ensures you have the latest version of the app, which might include fixes for the error you’re encountering.
For Android:
- Press and hold the “Pokemon Go” app icon on your home screen or app drawer.
- Tap on “Uninstall” or the “X” symbol that appears.
- Confirm that you want to uninstall the Pokemon GO app.
- Once the app is uninstalled, open the “Google Play Store.”
- Use the search bar to find “Pokemon Go.”
- Select the app and tap “Install” to reinstall it on your device.
For iOS:
- Locate the “Pokemon Go” app on your home screen.
- Press and hold the app icon until a menu appears or all the icons begin to jiggle.
- Tap on “Remove App” or the “-“ symbol in the corner of the app icon.
- Confirm by tapping “Delete App,” then “Delete” to remove the app and its data.
- Go to the “App Store” on your iOS device.
- Tap on the “Search” tab and enter “Pokemon Go” in the search bar.
- Find “Pokemon Go” in the search results and tap “Get” or the cloud icon to reinstall the app.
7. Contact Pokemon GO Support
If none of the above solutions work, it might be time to contact Niantic, the developers of Pokemon Go.
You can reach out to their support team with details of the issue for further assistance.