Are you tired of encountering the “Unexpected Server Error Occurred” message while trying to play Overwatch 2? You’re not alone.
Many players have encountered this frustrating error. But fear not!
In this blog, we will help you navigate through the troubleshooting process and swiftly resolve Overwatch 2 Unexpected Server Error, allowing you to dive back into the thrilling world of Overwatch 2 without further delay.
How To Fix Overwatch 2 Unexpected Server Error Occurred?
To Fix Overwatch 2 “Unexpected Server Error Occurred” you can restart Overwatch 2, check your internet connection, and swap to a different region. Additionally, you can add a firewall exception, and check server status of Overwatch 2.
1. Restart Overwatch 2
Restarting the game can resolve temporary glitches or issues with the game’s connection to the server.
If Overwatch 2 encounters an unexpected server error, a simple restart can refresh the game’s state and potentially fix the error.
On PC:
- Close the game by clicking the ‘X‘ at the top right corner or pressing Alt+F4.
- Wait a few seconds.
- Relaunch Overwatch 2 through the Battle.net client.
On PlayStation:
- Press the PS button to go to the home screen.
- Highlight the Overwatch 2 application.
- Press the Options button on your controller.
- Select ‘Close Application‘.
- Wait a few seconds.
- Relaunch Overwatch 2 from the home screen.
On Xbox:
- Press the Xbox button to open the guide menu.
- Highlight Overwatch 2 and press the Menu button on your controller.
- Select ‘Quit‘.
- Wait a few seconds.
- Relaunch Overwatch 2 from the My Games & Apps menu or Xbox dashboard.
2. Check Your Internet Connection
A stable internet connection is crucial for online gaming, and a poor or unstable connection might lead to server errors.
Ensuring your internet connection is stable can help prevent these errors from occurring.
- Perform a speed test to check your internet connection’s stability and speed.
- Reset your modem or router by unplugging it for at least 30 seconds, then plugging it back in.
- Avoid using Wi-Fi if possible; a wired connection is more stable for online gaming.
- If you’re on Wi-Fi, reduce the distance between your device and the router or eliminate any obstacles that could interfere with the signal.
3. Swap To A Different Region
Switching to a different game region in the Battle.net client can sometimes bypass server issues in your default region.
This might provide a temporary workaround if the server error is region-specific.
- Open the Battle.net client.
- Click on the globe icon above the play button for Overwatch 2.
- Select a different region from the list provided.
- Click ‘Play‘ to see if the server error persists in the new region.
4. Add A Firewall Exception
Firewalls can sometimes block necessary network traffic for Overwatch 2, which can result in an unexpected server error.
Adding an exception to your firewall for Overwatch 2 can allow the game to communicate with its servers without interference.
- Go to the Control Panel on your PC.
- Navigate to System and Security > Windows Defender Firewall > Allow an app through Windows Firewall.
- Click on ‘Change settings‘ (you may need administrative privileges).
- Find Overwatch 2 in the list and check both the ‘Private‘ and ‘Public‘ boxes. If Overwatch 2 isn’t listed, you can add it by clicking ‘Allow another app‘.
- Confirm the changes and restart Overwatch 2 to see if the issue is resolved.
5. Check The Server Status Of Overwatch 2
Server overloads or maintenance can lead to unexpected server errors. Checking the server status of Overwatch 2 can inform you if the issue is on Blizzard’s end, which means individual troubleshooting may not resolve the error.
- Visit the official Blizzard Customer Service Twitter account or the Overwatch 2 forums to check for any announcements regarding server status.
- You can also check third-party websites like Downdetector for real-time user-reported issues.
- If there is a known server issue, wait for Blizzard to resolve it before attempting to connect again.
6. Update Drivers
Outdated network drivers can lead to connectivity issues with Overwatch 2 servers. Keeping your drivers up-to-date ensures optimal performance and communication between your device and the game servers.
- Open the Device Manager on your PC.
- Expand the ‘Network adapters‘ section.
- Right-click on your network device and select ‘Update driver‘.
- Choose ‘Search automatically for updated driver software‘.
- Follow the prompts to install any available updates.
- Restart your PC and launch Overwatch 2 to check if the server error is resolved.
7. Flush DNS
Flushing the DNS cache can resolve server connection issues by clearing out old and possibly corrupted DNS data.
This process ensures that your computer is using the most current DNS information to connect to Overwatch 2 servers.
- Open the Command Prompt as an administrator.
- Type the following command and press Enter: ipconfig /flushdns
- You should receive a message confirming the DNS cache has been flushed.
- Close the Command Prompt and restart your computer.
- Try connecting to Overwatch 2 again to see if the issue has been resolved.
8. Uninstall And Reinstall Overwatch 2
Reinstalling Overwatch 2 can fix server errors caused by corrupted or missing game files. A fresh install ensures that all game files are intact and up-to-date, potentially resolving unexpected server errors.
On PC:
- Open the Battle.net client.
- Navigate to the Overwatch 2 tab.
- Click the gear icon next to the ‘Play‘ button and select ‘Uninstall‘.
- Confirm the uninstallation.
- Once uninstalled, click ‘Install‘ to reinstall the game.
On PlayStation:
- Navigate to the Overwatch 2 icon on the home screen.
- Press the Options button on your controller and select ‘Delete‘.
- Confirm the deletion.
- Go to the PlayStation Store.
- Search for Overwatch 2 and select ‘Download‘.
On Xbox:
- Press the Xbox button to open the guide.
- Go to ‘My games & apps‘ > ‘See all‘ > ‘Games‘.
- Highlight Overwatch 2, press the Menu button, and select ‘Uninstall‘.
- Confirm the uninstallation.
- Navigate to the Xbox Store.
- Search for Overwatch 2 and select ‘Install‘.
9. Contact Blizzard Support
If all else fails, contacting Blizzard Support can provide you with personalized assistance for the unexpected server error.
The support team can offer solutions specific to your situation or inform you of any ongoing issues that might be causing the error.