Are you tired of experiencing frustrating mid-game crashes while playing Overwatch 2? You’re not alone.
The full error message says-“The application encountered an unexpected error, To help us identify the problem, please describe what you were doing when the error occurred.“
Many players have encountered this issue, and it can be a major buzzkill when you’re in the midst of an intense match.
But fear not, as we’ve got you covered. In this comprehensive guide, we’ll explore various troubleshooting steps and solutions to help you resolve the Overwatch 2 crashing mid-game problem.
How To Fix Overwatch 2 Crashing Mid-Game Issue?
To fix the Overwatch 2 crashing mid-game issue, you can check for overheating, update graphics drivers, and verify game files. Moreover, you may also adjust RAM settings, repair or reset Overwatch 2.
Below is a detailed explanation of all the above-mentioned fixes:
1. Check For Overheating
Overheating can cause performance issues, game crashes, and full computer lockups. Make sure your computer’s cooling system is clean and working properly. If components are overheating, they may need to be cleaned or replaced.
- Monitor CPU Usage: Keep an eye on your CPU usage while playing Overwatch 2. If it spikes to 100% or near it, it could indicate overheating issues.
- Check CPU Temperatures: Use monitoring software like HWINFO64 to check your CPU temperatures. High temperatures, especially above 80 degrees Celsius, can lead to crashes.
- Inspect CPU Cooler: Ensure that your CPU cooler is functioning correctly and that there is enough thermal paste applied between the CPU and the cooler.
- Check BIOS Settings: Verify that you haven’t accidentally changed any critical settings in the BIOS that could be affecting your CPU performance.
- Reset Video Driver Settings: Resetting your video driver settings can sometimes help resolve performance issues related to overheating.
2. Update Graphics Drivers
Outdated or corrupted graphics drivers can cause games to crash. Make sure you have the latest drivers installed for your graphics card. You can typically find these on the manufacturer’s website.
To update your graphics drivers, follow these steps:
- Press Windows + R to open the Run dialog.
- Type “DxDiag” and click OK.
- In the DirectX Diagnostic Tool, click the Display tab.
- The video card’s name and manufacturer are listed in the Device section.
- Visit the driver manufacturer’s website to obtain the most up-to-date driver.
- Download and install the latest driver for your graphics card.
- Restart your computer to apply the new driver.
3. Verify Overwatch 2 Game Files
Corrupted or missing game files can lead to crashes. Use the game client (such as Battle.net) to verify the integrity of the game files and repair any issues found.
To verify game files in Overwatch 2, follow these steps:
- Open the Battle.net Launcher and navigate to the Overwatch 2 game tab.
- Click on Options (located above the Play button).
- Select Scan and Repair from the dropdown menu.
- Click Begin Scan to initiate the verification process.
- Wait for the scan to complete, which may take some time depending on your system and internet speed.
- Once the scan is finished, any corrupted or missing files will be repaired or re-downloaded automatically.
4. Adjust RAM Settings
If you have high-frequency RAM, it may not be fully compatible with the game. Try underclocking your RAM in the BIOS settings, as some players have found success by reducing the frequency to a more stable level.
To underclock your RAM in the BIOS involves the following precise steps:
- Enter BIOS: Reboot your computer and press the key to enter the BIOS (commonly
Del
,F2
,F10
,F12
, orEsc
). - Access RAM Settings: Navigate to the overclocking or memory settings section.
- Select RAM Frequency: Find and select the option to change the RAM frequency.
- Set Lower Frequency: Choose a lower frequency that is compatible with your system.
- Save and Exit: Save the changes and exit the BIOS, usually by pressing
F10
or selecting the save option. - Verify Stability: Boot into your operating system and verify system stability.
5. Close Other Background Applications
Sometimes, closing running background applications can cause conflicts. Try disabling them to see if it resolves the issue.
Disable Background Applications:
- On Windows:
- Press
Ctrl
+Shift
+Esc
to open Task Manager. - Click on the ‘Startup‘ tab.
- Right-click on any application you don’t need running and select ‘Disable‘.
- Press
- On macOS:
- Open System Preferences and go to ‘Users & Groups‘.
- Click on your user and go to ‘Login Items‘.
- Select the applications you want to stop from opening at startup and click the ‘–‘ button.
6. Repair Or Reset Overwatch 2
If the crashing issue persists, you can try repairing the game by right-clicking on the game in the Battle.net client and selecting the “Repair” option.
If that doesn’t work, you can try the “Reset” option to reset the game to its default settings.
7. Uninstall And Reinstall Overwatch 2
Uninstall and reinstall the game if the issue persists after the previous steps.
Uninstall Overwatch 2:
- Via Windows Removing Feature:
- Open Control Panel.
- Select “Uninstall a program” under Programs.
- Locate Overwatch, right-click, and choose Uninstall.
- Delete all Overwatch entries in the Registry Editor.
- Via Blizzard Battle.net Desktop App:
- Launch the Blizzard Battle.net App.
- Click on the Overwatch 2 tab.
- Open the Options menu by clicking the gear icon.
- Scroll down to find “Uninstall Game” and follow the on-screen instructions.
Reinstall Overwatch 2:
- Download and Install Overwatch 2:
- Visit the Blizzard website or use the Battle.net app to download and install Overwatch 2.
- Launch the Game:
- Once installed, launch Overwatch 2 and log in to your account.
8. Contact Blizzard Support
If the game is still crashing, you may have to wait for Blizzard to hotfix the issue. You can also contact Battle.net Support for more assistance.