When you’re excited about sharing your love for On Running with friends and earning some perks in the process, it can be quite disappointing if the refer-a-friend program isn’t working as it should.
In this article, we will be showing you how to fix On Running refer a friend not working with ease.
How To Fix On Running Refer A Friend Not Working?
To fix On Running refer a friend not working, check program terms and conditions, correct the referral link, disable ad blockers, and check the email. Additionally, ensure that your friend is a new customer.
1. Check Program Terms And Conditions
Make sure both you and your friend meet all the refer-a-friend program terms and conditions.
There may be specific rules about who qualifies as a new customer or what steps must be completed to earn the reward.
2. Use The Correct Referral Link
Ensure that your friend is using the correct referral link when making a purchase.
The referral must be initiated through the unique link you’ve provided for the system to track the referral correctly. If the link wasn’t used, the referral might not register.
3. Check For Email Confirmation
After your friend purchases through your referral link, check your email for any confirmation from On Running.
Sometimes, there might be a delay in the system, and the confirmation email can provide reassurance that the referral is being processed.
4. Ensure Your Friend Is A New Customer
The refer-a-friend program is typically designed for new customers. If your friend has previously made a purchase from On Running or has an existing account, they may not qualify for the referral program.
5. Contact On Running Customer Support
If you’ve tried the above steps and the referral still isn’t working, reach out to On Running customer support.
They can look into the issue directly and help resolve any technical problems or account-related issues.