If you’re a frequent user of Lyft, you may have noticed that the app keeps changing your driver.
This can be frustrating, especially if you’re in a hurry or have a tight schedule. But why does Lyft keep doing this? Is it a glitch in the app or something else entirely? And how to fix it?
Read this article below to find out why Lyft keeps changing drivers and how to fix the same.
Why Lyft Keeps Changing Drivers?
When you request a ride on Lyft, you expect to get a driver assigned to you and stick with them until the end of the ride.
However, you might notice that Lyft keeps changing your driver, which can be frustrating and confusing.
In this section, we will explore some of the reasons why Lyft keeps changing drivers.
1. High Demand And Low Driver Availability
One of the most common reasons why Lyft keeps changing drivers is due to high demand and low driver availability.
When there are more ride requests than available drivers, Lyft’s algorithm might assign you to a driver who is farther away from your location to reduce wait times.
However, if a closer driver becomes available before your assigned driver arrives, the algorithm might switch your driver to the closer one.
2. Driver Cancellations
Another reason why Lyft keeps changing drivers is due to driver cancellations.
Sometimes, drivers might accept a ride request but then cancel it for various reasons such as traffic, car issues, or personal emergencies.
When this happens, Lyft’s algorithm will assign you to a new driver to ensure that you get to your destination on time.
3. Driver Ratings And Preferences
Lyft’s algorithm also takes into account driver ratings and preferences when assigning rides.
If a driver consistently receives low ratings from passengers or prefers not to drive in certain areas, the algorithm might switch your driver to someone else who is a better fit for your ride.
While it can be frustrating to have your driver changed mid-ride, Lyft’s algorithm is designed to ensure that you get to your destination as quickly and safely as possible.
How To Fix Lyft Keeps Changing Drivers?
If you are tired of Lyft changing your driver every time you request a ride, there are a few things you can do to try and fix the issue. Here are some steps you can take:
- Update Your App: Make sure you have the latest version of the Lyft app installed on your phone. Outdated apps can sometimes cause problems like this.
- Check Your Settings: Open the Lyft app and go to your settings. Make sure your pickup location and destination are correct. If they are not, this could be causing the issue.
- Contact Support: If the problem persists, contact Lyft support. They can look into the issue and help you resolve it. You can contact support through the app or by visiting the Lyft Help Center.
- Use Priority Pickup: If you are in a hurry and don’t want to risk having your driver changed, consider using Lyft’s Priority Pickup feature. This feature guarantees that you will be matched with a driver within 2 minutes of requesting a ride.
- Consider Other Ride-Sharing Services: If you continue to have problems with Lyft changing your driver, consider using other ride-sharing services like Uber or Via.
By following these steps, you should be able to fix the issue of Lyft changing your driver. If you continue to have problems, don’t hesitate to reach out to Lyft support for assistance.
You can contact them by clicking here.
