Interac e-Transfer is a quick, safe, and easy method to transfer money to anybody in Canada using online banking.
The funds are transferred by the collaborating bank or credit union using established and safe banking processes.
Transfers are practically quick, but depending on your bank or credit union, they might take up to 30 minutes.
In this article, we will discuss why Interac e-Transfer Not received and how to fix it.
Why Interac E-Transfer Not Received?
If you expected an Interac e-Transfer but did not get it, check your junk folders or contact the sender to ensure they have your right email address.
If the sender uses an email address for which you have registered for Autodeposit, the transfer is completed instantly and cannot be revoked.
One of the most frequent reasons an e-Transfer takes longer than expected is a bad internet connection. Interac e-Transfers rely on internet access.
This implies that if either the sender or the receiver of the transfer has a poor Wi-Fi connection, delays may occur.
If the recipient denies the transfer, the sender has two options: cancel the money and resend the e-mail transfer, or resend the payment.
According to Interac Official Website,
To resolve issues affecting Interac e-Transfer, please contact your financial institution.
Please be aware Interac does not hold funds and is unable to trace funds. Issues affecting the Interac e-Transfer service must be reported to your financial institution for investigation and resolution, as your bank account and relationship is held by them.
You can call the number on the back of your bank card, visit your financial institution’s website on how to contact them, or visit your local bank for assistance.
You can also contact your financial institution directly through their mobile banking application.
