Are you experiencing issues with match progress not saving, missing XP or rewards after completion, and encountering broken shops in Helldivers 2?
These frustrating bugs have been a source of frustration for many players.
In this blog, we’ll explore effective solutions to address these issues and get your Helldivers 2 experience back on track.
How To Fix Helldivers 2 Match Progress Is Not Saving, No XP Or Rewards After Completion (And Broken Shops)?
To fix Helldivers 2 Match Progress is not saving, no XP or rewards after completion (and broken shops), you can update Helldivers 2, verify Helldivers 2 game files integrity, and clear cache and temporary files. Additionally, you can check for server issues of Helldivers 2, and restart Helldivers 2.
1. Update Helldivers 2
Outdated game versions can lead to bugs and glitches, such as the match progress not saving and other issues.
Keeping the game updated ensures that you have all the latest fixes and improvements from the developers.
PC:
- Open the Steam client.
- Go to the “Library” section.
- Right-click on Helldivers 2 and select “Properties.“
- Under the “Updates” tab, ensure “Always keep this game updated” is selected.
- Steam will automatically check for and download updates.
PS5:
- Highlight Helldivers 2 on the home screen or in your game library.
- Press the “Options” button on your controller.
- Select “Check for Update” from the menu.
- If an update is available, follow the on-screen instructions to download and install it.
2. Verify Helldivers 2 Game Files Integrity
Corrupted or missing game files can lead to issues such as progress not saving, no XP or rewards after completion, and broken shops in Helldivers 2.
Verifying and repairing game files can resolve these issues by ensuring all necessary files are intact and in their correct versions.
- Open the Steam client and navigate to your library.
- Right-click on Helldivers 2 and select “Properties.“
- Go to the “Local Files” tab and click on “Verify Integrity of Game Files.“
- Wait for the process to complete and then restart the game.
3. Clear Cache And Temporary Files
Over time, temporary files and cache can accumulate and cause the game to behave unexpectedly.
Clearing these can help fix problems with progress not saving and other related issues.
PC:
- Exit Helldivers 2 and close any related processes.
- Press
Win + R
, type%temp%
, and hit Enter to open the temporary files folder. - Select all files with
Ctrl + A
and delete withDelete
.
PS5:
- Turn off your PS5 completely (do not enter Rest Mode).
- Once the system is off, press and hold the power button until you hear two beeps (about 7 seconds).
- Connect the controller with the USB cable and press the PS button.
- In the Safe Mode menu, select “Clear Cache and Rebuild Database.“
- Choose “Clear System Software Cache” and confirm with “OK.“
4. Check For Server Issues Of Helldivers 2
Sometimes the problem might not be on your end but with the game’s servers.
Server issues can prevent progress from being saved and rewards from being distributed.
- Visit the official Helldivers 2 social media channels or forums for any announcements regarding server status.
- Look for recent posts from other players who might be experiencing similar issues.
- If server issues are confirmed, wait until the developers announce that the issues have been resolved before trying to play again.
5. Restart Helldivers 2
Restarting the game can resolve temporary glitches and issues, such as progress not being saved or not receiving XP and rewards after completion.
This action refreshes the game’s operations and can often clear up minor bugs that might be causing the problems.
PC:
- Close the game by clicking the ‘X‘ at the top-right corner or using Alt+F4.
- If the game doesn’t close, press Ctrl+Shift+Esc to open Task Manager, find Helldivers 2, and click “End Task.“
- Wait a few seconds, then relaunch Helldivers 2 from Steam or the desktop shortcut.
PS5:
- Press the PS button on your controller to open the quick menu.
- Find Helldivers 2 and press the Options button.
- Select “Close Game” to fully exit Helldivers 2.
- Wait a few seconds, then restart Helldivers 2 from the PS5 home screen or game library.
6. Uninstall And Reinstall Helldivers 2
As a last resort, if all else fails, reinstalling the game can provide a fresh start, which might resolve persistent issues with saving progress and broken shops.
PC:
- Open Steam and go to the Library.
- Right-click on Helldivers 2 and select “Uninstall.“
- Confirm the uninstallation.
- After uninstallation, click “Install” in the Library to reinstall Helldivers 2.
PS5:
- Highlight Helldivers 2 on the home screen or in your game library.
- Press the Options button on your controller.
- Select “Delete” and confirm to uninstall the game.
- Go to the PlayStation Store, find Helldivers 2, and select “Download” to reinstall it.
7. Contact Helldivers 2 Support
If none of the above solutions works, the issue might be on the server’s end or with the game’s code, which only the developers can fix. Contacting support can provide you with more personalized assistance.