How To Fix “Error Code WS-117387-7” On Playstation 5

Playstation is one of the most popular gaming consoles available today, and it offers a seamless gaming experience to its users.

Are you getting Error Code WS-117387-7 on Playstation while trying to add a credit/debit card or make purchases on your Playstation?

Don’t worry, you’re not alone.

Unfortunately, there is no official information from Playstation on why this error occurs and how to fix it.

But don’t lose hope! After conducting thorough research from different forums and Playstation subreddits, we have compiled a list of workarounds and solutions to help you overcome this error.

Why Does Playstation Error Code WS-117387-7 Occur?

As per our research, Error Code WS-117387-7 on PS5 is most common when you bought new PS5 or Playstation servers are overloaded with traffic during sales, events, or festivals.

Error Code WS-117387-7 is occurred on PS5 only.

Below are some reddit forum comments:

Playstation Error Code WS-117387-7

“Bought my ps5 today… tried doing this and still no go, Can’t even add my card to purchase keep getting error WS-117387-7”.

“Bought my PS5 earlier today, trying to purchase some the game online and I can’t add my cc, Keep getting error WS-117387-7”

How To Fix “Error Code WS-117387-7” On Playstation 5

The first step in resolving Error Code WS-117387-7 on Playstation is to check the Playstation server status and ensure that they are up and running.

You can visit the official Playstation website to check the server status, or alternatively, check downdetector to see if there are any reported outages.

Playstation server status

If the Playstation servers are up and there are no ongoing sales or events, the following workarounds may help you resolve the issue:

  1. Restart your console and try again.
  2. Try using an alternate card, or a different payment method.
  3. Wait for a few minutes and try again.

If the error persists even after trying these workarounds, it is recommended to reach out to Playstation Support to report the error and seek further assistance.