Are you having a problem trying to open games from EA App on your PC?
Many players have reported seeing the error message, “Something went wrong, EA Desktop encountered an unknown error Try again a bit later, Error Code EC:10005”.
You may be feeling utterly frustrated and worried due to this issue.
It can also ruin your perfectly planned holiday that you’ve planned to spend gaming all day long.
In that case, there is no need to worry as we are here to help you!
EA App is a platform that allows players to play all the EA games on their PC.
This is hassle-free and you don’t have to install all the EA games one by one on your PC.
In this extensive guide, we will be going over the reasons why you are seeing the Error code: EC 10005 while trying to open games in EA App and how you can fix that easily.
What Causes “Error Code EC 10005” On EA App
There can be a few reasons why your EA App is showing the error EC 10005 when you are trying to open any game from there and play it.
The developer’s team of EA have stated that they are aware of this issue and are working to fix it soon.
Below we have listed some of the reasons that could be the issue due to which you might be seeing the error code EC 10005.
- There can be technical issues or glitches in the EA App.
- Too many EA App cache has accumulated on your device.
- EA Server is facing a server outage.
- Your Firewall is stopping EA App from functioning properly.
How To Fix “Error Code EC 10005” On EA App
In this section, we will be discussing the fixes that you can try to fix the issue of EA App error code EC 10005 when you are trying to open a game from the EA App.
1. Wait For Sometime
For the first fix, you should do as the error message says and wait for some time and then try to open EA App again and try to open the games from there.
However, if nothing is fixed even after waiting for some time then please try the fixes down below.
Make sure to check the server status of the EA system before you try to open EA Apps.
If the server is facing an outage or any scheduled maintenance is going on then you will have to wait for some time till the technical team fixes it and then only you will be able to open EA App.
Some players have suggested that the error code EC 10005 could be due to some sort of issue with the server of the EA App.
If you wait for some time then it should get solved by itself.
2. Log Out And Then Log In Again
Try to log out and then log in to your EA App.
It is the simplest fix that you can try when you see the error code EC 10005 in your EA App.
Many players have reported that finding this simple fix has solved the issue in their devices.
You could also try it and see if that helps.
3. Create A New Account
Another fix that you can try is to create a new account and then try to open EA App from that account.
Some of the players have reported that they were able to open games in EA App by creating a new account and then opening EA App by using it.
4. Clear EA App Cache Files
The app cache files can at times store junk or broken files due to which you might have issues trying to open games by using EA App.
You can easily solve this by deleting the cache files from EA App.
- Open EA App and click on the three bars at the top left corner.
- Navigate to the Help option.
- Select App Recovery.
- Click on Clear Cache.
5. Disable Your Firewall
The next fix that you can try is to disable the Firewall of your device and see if that helps EA App from showing you the error code EC 10005.
Firewalls may at times block service requests or server connections due to which you might not be able to open EA App.
Follow the steps below to disable your Firewall.
- Go to Control Panel from the Windows search bar.
- Open Systems and Security.
- Select Windows Defender Firewall.
- Turn on the Windows Defender Firewall option.
- Click on the Turn off Windows Defender Firewall (not recommended) button under the Private network settings and Public network settings.
- Click on OK and close the window.
6. Contact EA Support Team
After you have tried all the fixes above you should be able to fix the issue of error code EC 10005 in your EA App.
However, if you are still having issues then we highly recommend that you contact the EA Support Team.