Discord is a popular communication platform that allows users to chat, call, and share files with friends, family, and colleagues. However, sometimes users may encounter an issue where Discord gets stuck on a grey screen and won’t load. This can be frustrating, especially if you need to communicate with others urgently. Fortunately, there are several ways to fix this issue. In this blog post, we will discuss some of the most effective methods to resolve the Discord grey screen problem and get back to using the platform.

How To Fix Discord Stuck On A Grey Screen
1. Restart Discord
The first and simplest method to fix Discord when it’s stuck on a grey screen is to restart the application. Here’s how to do it:
- Close Discord completely by right-clicking on the Discord icon in the system tray and selecting “Quit Discord.”
- Open Discord again and see if the issue is resolved.
2. Clear Discord Cache
If restarting Discord doesn’t work, you can try clearing the app’s cache. Here’s how to do it:
- Close Discord completely by right-clicking on the Discord icon in the system tray and selecting “Quit Discord.”
- Press the Windows key + R to open the Run dialog box.
- Type %appdata% and press Enter.
- Find the Discord folder and right-click on it.
- Select “Delete” and confirm the action.
- Open Discord again and see if the issue is resolved.
3. Update Discord
If Discord is not up to date, it can cause issues like the grey screen problem. Here’s how to update Discord:
- Open Discord and click on the gear icon in the bottom left corner to open User Settings.
- Click on “Appearance” in the left sidebar.
- Scroll down to the bottom and click on “Check for updates” under the “Advanced” section.
- If an update is available, click on “Download Update” and follow the prompts to install it.
- Restart Discord and see if the issue is resolved.
4. Disable Hardware Acceleration
Hardware acceleration can sometimes cause issues in Discord. Here’s how to disable it:
- Open Discord and click on the gear icon in the bottom left corner to open User Settings.
- Click on “Appearance” in the left sidebar.
- Scroll down to the bottom and toggle off the “Hardware Acceleration” option under the “Advanced” section.
- Restart Discord and see if the issue is resolved.
5. Reinstall Discord
If none of the above methods work, you can try reinstalling Discord. Here’s how to do it:
- Close Discord completely by right-clicking on the Discord icon in the system tray and selecting “Quit Discord.”
- Press the Windows key + R to open the Run dialog box.
- Type appwiz.cpl and press