BBC iPlayer is a popular streaming service that allows users to watch their favorite BBC programs online.
The complete error message is -{ Looks like something went wrong Please try that again. Error code: 01124 }
However, sometimes users may encounter an error code 01124 when trying to access their “My List” feature.
This can be frustrating for users who want to keep track of their favorite shows.
In this blog post, we will explore some of the possible reasons why this error code may appear and provide some solutions to help you fix the issue and get back to enjoying your favorite shows on BBC iPlayer.
How To Fix BBC IPlayer Error Code 01124
If you’re experiencing the BBC iPlayer Error Code 01124 when trying to access your “My List” feature, there are several steps you can take to try and fix the issue.
Here are some solutions that may help you resolve the problem:
1. Restart Your Device
A simple solution that can fix the issue is to restart your device. Turn off your device for a few minutes and then turn it back on.
This action can help refresh your device and may resolve the issue.
2. Reconnect To The Internet
Sometimes, the issue may be caused by a poor internet connection. Disconnect from the internet and then reconnect to it.
This can help refresh your internet connection and may resolve the issue.
3. Update The BBC IPlayer App
If you’re using an outdated version of the BBC iPlayer app, you may encounter issues like error code 01124. Check if there is an update available for the app and download it.
This can help fix any bugs or issues that may be causing the error code.
4. Clear The Cache And Data
Clearing the cache and data of the BBC iPlayer app can help fix the issue if the app is not working properly. Here’s how to do it:
- For Android: Go to Settings > Apps > BBC iPlayer > Storage > Clear Cache and Clear Data.
- For iPhone: Go to Settings > General > iPhone Storage > BBC iPlayer > Offload App.
After clearing the cache and data, try launching the app again and see if the issue persists.
5. Uninstall And Reinstall The BBC IPlayer App
If the above solutions don’t work, try uninstalling and reinstalling the BBC iPlayer app. This will remove any corrupted files that may be causing the issue.
Here’s how to do it:
- For Android: Go to Settings > Apps > BBC iPlayer > Uninstall. Then, download and install the app from the Google Play Store.
- For iPhone: Press and hold the BBC iPlayer app icon until the app icons start to shake. Tap the X in the corner of the app icon to delete it. Then, download and install the app from the App Store.
6. Contact BBC IPlayer Support
If none of the above solutions work, you can contact BBC iPlayer support for further assistance. They may be able to provide you with more specific solutions to help fix the issue.