Are you a Fortnite enthusiast who has encountered the frustrating “an error occurred while connecting to epic servers” message while trying to play the game? You’re not alone.
Many players have faced this issue, and it can be quite perplexing. But fear not!
In this comprehensive guide, we will explore various troubleshooting methods and solutions to help you fix this error and get back to enjoying Fortnite without interruption.
Whether you’re playing on Xbox, PlayStation, PC, or another platform, we’ve got you covered. Let’s dive in and resolve this pesky error together.
How To Fix “an Error Occurred While Connecting To Epic Servers” On Fortnite
This error “an error occurred while connecting to epic servers” on Fortnite can be fixed by checking the Fortnite server status, resetting your network connection, Clearing the game cache, modifying the firewall settings, checking DNS settings, Updating game and platform software, Contacting Epic games support.
1. Check Fortnite Server Status
Before troubleshooting on your end, it’s advisable to check the status of Fortnite servers.
Visit the official Fortnite status page or relevant community forums to see if there are any reported server issues.
If there’s a widespread server problem, the issue may be on Epic Games’ end, and you’ll need to wait until it’s resolved.
2. Reset Your Network Connection
Sometimes, network connectivity issues can cause the “an error occurred while connecting to epic servers” message.
Restarting your router will reset your network settings and may resolve any issues that were preventing a connection.
- Unplug the power cable from the back of your router.
- Wait 30 seconds with the power cable unplugged.
- Plug the power cable back into the router and wait 1-2 minutes for it to fully restart.
- Try launching Fortnite again once the router has restarted.
3. Clear Game Cache And Persistent Storage
Clearing the cache and persistent storage on your gaming platform can help resolve connectivity issues.
The method for doing this varies depending on your platform, so refer to the official support documentation for your specific device.
Deleting temporary files from your console can help fix issues connecting to Epic’s servers.
- Go to Settings > General > Storage > Clear local saved games.
- Select “Clear” on the Fortnite files.
- Launch Fortnite once the cache is cleared.
- Go to Settings > Storage > Saved Data.
- Select Fortnite and choose “Delete”.
- Confirm deletion of Fortnite saved data.
- Launch the game once the cache is cleared.
4. Modify Firewall Settings
Your firewall settings might be preventing Fortnite from establishing a connection with the Epic servers.
Add an exception for Fortnite in your firewall settings to ensure that it has unrestricted access to the internet.
- Access Firewall Settings
- Create an Exception Rule
- Specify Fortnite Executable
- Allow Inbound and Outbound Traffic
- Save and Apply Changes
5. Check DNS Settings
If you’re encountering connectivity issues, changing your DNS settings to a public DNS server like Google DNS or OpenDNS might help.
This can be done in your network settings on your gaming platform.
- Go to Settings > Network > Set Up Internet Connection.
- Select your current connection and select “Custom”.
- Select “DNS settings” and select “Manual”.
- Enter Primary DNS as 184.108.40.206 and Secondary DNS as 220.127.116.11.
- Select “Next” and “Connect” to save changes.
- Launch Fortnite.
- Go to Settings > Network > Advanced settings
- Select “DNS settings”.
- Select “Manual” and enter the following DNS addresses:
- Primary DNS: 18.104.22.168
- Secondary DNS: 22.214.171.124
- Select “Save changes”.
- Try launching Fortnite
6. Update Game And Platform Software
Ensure that both your game (Fortnite) and your gaming platform (e.g., Xbox, PlayStation, PC) are running the latest software updates. Outdated software can sometimes lead to connectivity issues.
- Launch Fortnite.
- Press the Options button on your controller to open the menu.
- Select “Update Game”.
- If an update is available, select “Update” to download and install it.
- Once complete, restart the game.
Update Your System Software
- From your PS4/PS5 home screen, go to Settings.
- Select “System Software”.
- Choose “System Software Update”.
- If an update is available, select “Update Now” to download and install it.
- Once finished, your system will automatically restart.
7. Contact Epic Games Support
If none of the above solutions work, it may be necessary to reach out to Epic Games’ support for further assistance.