Are you a World of Warcraft enthusiast who’s encountered the frustrating message “A character with that name already exists”?
Fear not, as we delve into the comprehensive guide on resolving this common issue.
This blog will equip you with the knowledge and troubleshooting steps needed to overcome this obstacle and get back to enjoying the immersive world of WOW.

How To Fix “A Character With That Name Already Exists” On WOW (World Of Warcraft)?
To fix the “A character with that name already exists” issue in World of Warcraft, you can log in a different character, reset the user interface, and check the server status. Moreover, you may as also wait for automatic removal, and verify add-ons.
Below is a detailed explanation of all the above-mentioned fixes:
1. Log Into A Different Character
If you encounter this error while attempting to log in, try logging into a different character first. Once logged in, log out fully from the game.
To log into a different character in World of Warcraft, follow these steps:
- Open the World of Warcraft game client on your computer.
- After launching the game, you will reach the character selection screen, where all your characters are listed.
- From the list of characters, choose a different character than the one encountering the issue by clicking on the character’s name.
- Once you’ve selected a different character, click the “Enter World” or “Log In” button to access the game world with the chosen character.
2. Reset User Interface
Reset your user interface to ensure that your files and addons are not corrupted. This can be done by navigating to the game’s installation folder and locating the Interface and WTF folders.
Rename these folders to InterfaceOld and WTFOld, respectively, and then launch the game to recreate these folders. To reset the user interface in World of Warcraft, follow these steps:
- Navigate to the World of Warcraft installation directory on your computer.
- Find the “Interface” and “WTF” folders within the World of Warcraft directory.
- Rename the “Interface” folder to “InterfaceOld.”
- Similarly, rename the “WTF” folder to “WTFOld.”
- After renaming the folders, launch World of Warcraft. This will prompt the game to recreate the “Interface” and “WTF” folders with default settings.
3. Check The Server Status Of WOW

Click here to check the server status of World of Warcraft. Sometimes, server issues can cause this error message to appear.
4. Wait For Automatic Removal
The game servers will automatically remove the character due to inactivity every 30 minutes.
If you prefer not to perform any advanced troubleshooting, you can simply wait for 30 minutes.
After this period, attempt to log in with the affected character again, as it may no longer exist on the server.
5. Verify Add-Ons In WOW
Add-ons can sometimes cause conflicts that lead to this error. Disable all add-ons and then attempt to log in with the affected character to see if the issue persists.
To disable all add-ons in World of Warcraft, follow these steps:
- Open the World of Warcraft game client on your computer.
- At the bottom-left corner of the character selection screen, click on the “AddOns” button.
- In the Add-Ons menu, you will see a list of installed add-ons. Click on the “Disable All” button to deactivate all add-ons.
- After disabling the add-ons, attempt to log in with the affected character to see if the issue persists.
6. Uninstall And Reinstall The Game
If the issue persists after attempting the previous steps, consider uninstalling World of Warcraft and then reinstalling it.
To uninstall and reinstall World of Warcraft, follow these steps:
Windows:
- Click on the Start menu and open the Settings.
- Navigate to “Apps” or “Apps & features.”
- Locate World of Warcraft in the list of installed applications.
- Click on World of Warcraft and select “Uninstall.”
- Visit the official World of Warcraft website or use your original installation media to obtain the game client.
Mac:
- Open Finder and navigate to the “Applications” folder.
- Locate World of Warcraft in the list of applications.
- Drag the World of Warcraft application to the Trash and then empty the Trash to uninstall the game.
- Visit the official World of Warcraft website or use your original installation media to obtain the game client.
7. Contact World Of Warcraft Support

If the problem persists after trying the above steps, consider reaching out to World of Warcraft’s official support for further assistance.
Provide them with detailed information about the error and the steps you’ve already taken to troubleshoot.