Ask To Buy Notifications Not Working? Reasons & Troubleshooting Steps

Are you having trouble getting “Ask to Buy” notifications to work on your iPhone, iPad, or Mac?

This feature allows you to set up parental controls for your children’s device usage and can be a great way to manage their purchases and downloads.

However, if the “Ask to Buy” notifications are not working as expected, it can be frustrating and make it difficult to effectively manage your children’s device usage.

In this blog, I will troubleshoot common issues that may be causing the “Ask to Buy” notifications to not work on your iPhone, iPad, or Mac.

Why Is Ask To Buy Notifications Not Working?

Are you unable to see your Ask To Buy notification on your iOS devices?

It is not uncommon among iOS users because there are many reasons that can make it happen in your device.

1. You May Have Put Another As The Approver

You might have put a different family member as the Approver of the Ask To Buy notification and that’s why you are not able to get them.

In that case you will have to change the approver to get the notification.

2. You Might Have Disabled Ask To Buy From Your IOS Device

If you have mistakenly or unintentionally disabled the Ask To Buy from your iOS device then also you can not get any notification.

However the good news is that you can easily enable it again. You can find the steps to do that in our Fix section.

3. Your IOS Device Is Not Updated With The Latest Software Version

Your software needs to have the latest update because without those updates your device has difficulty connecting with the system due to which many of its apps do not function properly. 

4. You Might Have Put A Different ID With Different Apple Apps

You may have put a different ID for your iTune, your device and iCloud.

You will not get any notification in that case.

You will have to put one ID in all of them to get your notification of Ask To Buy.

5. Your Device Do Not Support Ask To Buy

Make sure that your device supports the feature of Ask To Buy.

Many Apple devices don’t support the feature of Ask To Buy due to which you will not get any notification in your device if it is unsupported.

Devices such as iOS 8 or later support Ask To Buy for your iPhone and iPad.

As for your Mac, you have to have OS X Yosemite or later to get the feature of Ask To Buy. 

How To Fix Why Is Ask To Buy Notifications Not Working

If you have encountered a problem where you can not see the notification for Ask To Buy then there is no need for getting stressed out.

Because you can always follow the solutions given below to solve the issue.

Fix 1: Check Your Apple Device IDs

You may have logged into your Apple device and Apple stores with different Apple accounts due to which you are not getting the notification of Ask To Buy.

In such a case, you may have signed in your iTune account and iCloud account with different IDs.

You will have to check your Family sharing settings and the Apple ID that you have in your device.

To check your Family sharing settings, go to Settings >> then navigate to Apple ID Banner >> Tap on Family Sharing and check the ID put there.

After that you have to check your Apple ID on the device by going to Settings >> Apple ID Banner.

Fix 2: Check Whether You Have Disable The Ask To Buy In Your IOS Devices

Check and make sure that you have the Ask To Buy enabled in your iOS devices. To do that you can follow the steps below.

For iPhone and iPad

Step 1: Open Settings and navigate to Family.

Step 2: Tap on Family Members.

Step 3: Turn on the toggle for Require Purchase Approval.

For Mac

Step 1: Open system Settings.

Step 2: Navigate to Family and then Child’s name.

Step 3: Find Ask To Buy from the sidebar.

Step 4: Toggle on the Require Purchase Approval.

And you are done enabling your Ask To Buy notification.

Now, everytime your child wants to buy something from the Apple store a notification will be sent to you.

Fix 3: Update Your IOS Device To Its Latest Version

You should keep your device updated always because it will allow the device to run smoothly.

If there is an update and you have yet to install it then the chances are that your device is malfunctioning due to not having correct updates in its system.

In that case just update the systems of your device and the notifications will show up.

Fix 4: Check Who You Have Put As Approver

You may not have put yourself as an Approver for your Ask To Buy notifications.

In that case you will not be able to get any notification from Ask To Buy.

You should always put yourself as an Approver if you want to get notification from the Ask To Buy system of iOS.

To check who is put as approver you can follow the steps below and edit it to your liking.

For iPhone and iPad

Step 1: Open the Settings in your iOS system.

Step 2: Navigate to Family.

Step 3: Now, go to the family Member’s name.

Step 4: Tap on Parent/guardian.

Step 5: Tap on Set as Parent/ Guardian.

For Mac 

Step 1: Open the Settings app in your Mac

Step 2: Choose Family from the menu.

Step 3: Bow, choose the family member’s name.

Step 4: Tap on Parent/Guardian.

Step 5: Press on Set As Parent/ Guardian.

Step 6: Click on Done to confirm the settings.

And that’s how you change or set an approver for your iOS devices.

You should make sure that it is you who is set as approver and then only you will be getting the notifications from Ask To Buy.

Fix 5: Restart Your Apple Device

Sometimes due to bugs, glitches and junk files that have been stored in your device system the device starts to malfunction.

Due to this you may not be able to solve this issue. It is recommended that you restart your device and that should solve the issue.

Fix 6: Contact Apple Support Team

If you have tried all the above mentioned solutions yet you still are not able to get notification for your Ask To Buy in your Apple devices then it is time to contact the apple support team.

You can contact them from here and communicate your problem to them.

They will solve the issue for you as soon as they can.