When playing Helldivers 2, the social tab is an essential feature for teaming up with friends and joining multiplayer sessions. However, some players might encounter issues with the social tab not functioning properly.
However, there is no need to worry anymore as we are here to help!
In this article, we will be discussing all the fixes that will help you to fix the issue of the Helldivers 2 social tab not working easily.
How To Fix Helldivers 2 Social Tab Not Working?
To fix Helldivers 2 social tab not working, you can check k the internet connection, update Helldivers 2 and change crossplay settings. Additionally, you can also verify Helldivers 2 game files to fix the issue.
1. Check Internet Connection
A stable internet connection is vital for the social tab to work correctly. Run a speed test to ensure your connection is stable and fast enough for online gaming. If you encounter connectivity issues, try resetting your router or contacting your Internet Service Provider (ISP).
If your connection is unstable, power cycle your modem and router by unplugging them for 60 seconds and then plugging them back in.
2. Update Helldivers 2
Developers often release patches and updates to fix bugs and improve game performance. Ensure that Helldivers 2 is updated to the latest version.
You can check for updates on your respective platform, be it Steam, PlayStation, or any other service that offers the game.
3. Disable And Enable Crossplay In Helldivers 2
If Helldivers 2 supports crossplay, toggling it off and on again can sometimes resolve issues with the social tab. You can usually find the crossplay setting within the game’s options or network settings menu.
Pause Helldivers 2, navigate to the upper menu and select “Options.” On the sidebar to the left, click on the “Gameplay” section. Find the “Crossplay” feature listed at the top. Toggle this feature to the “Off” position, and now enable it again.
4. Verify Helldivers 2 Game Files (PC)
If you’re playing on PC via platforms like Steam, you can verify the integrity of the game files. This process will check for corrupted or missing files and repair them if necessary. In Steam, right-click on Helldivers 2 in your library, select ‘Properties’, navigate to the ‘Local Files’ tab, and click ‘Verify integrity of game files’.
5. Check For Server Issues Of Helldivers 2
Sometimes the issue might not be on your end. Check if there are any known server outages or maintenance periods that could be affecting the social tab functionality. You can usually find this information on the game’s official social media channel.
6. Adjust Firewall And Antivirus Settings For Helldivers 2
Your firewall or antivirus software might be blocking Helldivers 2 from accessing the internet properly. Add an exception for Helldivers 2 in your firewall and antivirus settings to ensure it’s not being restricted.
Disable Windows Firewall For Helldivers 2:
- Type “Windows Defender Firewall” in the Windows search bar and open it.
- Click on “Allow an app or feature through Windows Defender Firewall.”
- Click on the “Change settings” button. You might need administrator privileges to do this.
- Look for Helldivers 2 in the list of allowed apps and features. If it’s not there, click “Allow another app…” to browse and add the Helldivers 2 executable file (typically found in the installation folder).
- Once Helldivers 2 is on the list, check both the “Private” and “Public” boxes to allow it through the firewall.
- Click “OK” to save your settings.
Disable Antivirus For Helldivers 2:
The steps can differ significantly between antivirus programs, but here’s a general approach:
- Open your antivirus software.
- Navigate to the settings or protection area of the software.
- Look for a section that lists blocked applications or an exclusion list.
- Add Helldivers 2 to the exclusion list. You may need to navigate to the game’s installation directory and select the main executable file.
- If there’s no exclusion option, you might have the option to temporarily disable the antivirus. This is generally not recommended unless you’re sure about the safety of the game and your activities.
7. Change NAT Type
A strict NAT (Network Address Translation) type can limit your ability to connect with other players online. Changing your NAT type can help improve connectivity. For most home networks, the NAT type is controlled by your router’s settings. Here’s a general guide on how to adjust it:
- Access your router’s settings by typing its IP address into a web browser.
- Log in with your admin username and password.
- Look for the UPnP (Universal Plug and Play) setting and enable it if it’s not already. This can help with automatic port forwarding.
- If UPnP doesn’t resolve the issue, you may need to manually forward ports used by Helldivers 2. You can find the specific ports required for the game on the developer’s support site or forums.
- After making changes, restart your router and console or PC for the new settings to take effect.
8. Clear PS5 Console Cache
If you’re playing on a console, clearing the system cache can sometimes fix issues with game functionality:
- Turn off your PS5 console completely.
- Unplug the power cord from the back of the console.
- Wait for a couple of minutes, then plug it back in and restart the console.
9. Contact Customer Support Of Helldivers 2
If you’re still unable to access the social tab after trying all these steps, it may be time to contact the customer support team for Helldivers 2. They can provide additional troubleshooting steps and may be aware of any widespread issues affecting the social tab.