Helldivers 2 is an exciting cooperative multiplayer game that has captured the attention of many gamers. However, some users have encountered the frustrating “Server Request Failed” message, also known as Error Code 1.
The full error message will read, “Server Request Failed – Error code: -1“.
This error can prevent players from joining games and enjoying the Helldivers 2 experience. If you’re facing this issue, don’t worry.
In this article, we will be discussing all the fixes that will help you to fix the issue of Helldivers 2 Error Code 1 Server Request Failed.
How To Fix Helldivers 2 Error Code 1 Server Request Failed?
To fix “Helldivers 2 Error Code 1 Server Request Failed”, you can check the server status of Helldivers 2, check the internet connection and update Heldivers 2. Additionally, you can verify Helldivers 2 game files to fix the issue.
1. Check The Server Status Of Helldivers 2
Before taking any action, it’s important to check if the servers are up and running. Server outages or maintenance could be the reason behind the error. You can find server status updates on the official Helldivers 2 social media channels.
2. Restart Helldivers 2 And Device
A simple but often effective solution is to restart the game. If that doesn’t work, try restarting your device as well. This can clear temporary glitches that may be causing the error.
- Completely exit Helldivers 2.
- Turn off your gaming device (PC or console).
- Wait for a minute, then turn your device back on and relaunch the game.
3. Check Your Internet Connection
A stable internet connection is crucial for online gaming. Ensure your connection is stable and you’re not experiencing any network issues.
- Perform a network speed test using a service like Speedtest by Ookla.
- If you are in Wifi then shift to a wired connection.
- Restart your modem or router by unplugging it for 60 seconds and plugging it back in.
4. Update Helldivers 2
Make sure your game is updated to the latest version. Developers often release patches to fix bugs and other issues. Check the game’s page on your platform’s store or look for any available updates in the game’s settings.
- On consoles, navigate to the game on your home screen, press the options button, and check for updates.
- On PC, open Steam, go to ‘Library,’ right-click Helldivers 2, and click ‘Properties,’ then ‘Updates’ to check for available updates.
5. Verify Helldivers 2 Game Files (PC Users)
If you’re playing on PC, corrupted or missing game files could be the culprit. You can use the Steam client to verify the integrity of your game files.
- Open Steam and go to ‘Library.’
- Right-click on Helldivers 2, select ‘Properties,’ then ‘Local Files.’
- Click ‘Verify Integrity of Game Files.’
6. Disable Firewall Or Antivirus Temporarily
Your firewall or antivirus software might sometimes block the game’s server connection. Try disabling these programs temporarily to see if it resolves the error. Remember to re-enable them after testing to keep your system secure.
Disable Windows Defender Antivirus Temporarily:
- Click on the Start Menu and select ‘Settings’ (the gear icon).
- Go to ‘Update & Security’ and then click on ‘Windows Security’.
- Click on ‘Virus & threat protection’.
- Under ‘Virus & threat protection settings‘, click on ‘Manage settings‘.
- Switch the ‘Real-time protection‘ toggle to ‘Off’.
- Confirm the prompt to disable the antivirus temporarily.
As with the firewall, make sure to re-enable real-time protection as soon as possible.
Disable Third-Party Antivirus Software Temporarily:
The steps to disable third-party antivirus software can vary significantly depending on the software. However, most antivirus programs can be temporarily disabled by following these general steps:
- Locate the antivirus icon on your Windows taskbar (bottom right corner of the screen, you might need to click on the up-arrow to reveal more icons).
- Right-click on the antivirus icon.
- Look for an option that says “Disable,” “Stop,” “Turn Off,” or something similar. This might be under a “Control” or “Settings” menu depending on the software.
- Select the period for which you want to disable the antivirus if prompted (for example, 15 minutes, 30 minutes, until the computer is restarted, etc.)
7. Uninstall And Reinstall Helldivers 2
If none of the above solutions work, consider reinstalling the game. Uninstalling and then reinstalling Helldivers 2 can sometimes fix persistent issues by providing a fresh start. Make sure to back up your game saves if possible before uninstalling.
Uninstalling And Reinstalling Helldivers 2 On PC (Steam):
Uninstalling:
- Open the Steam client and log in to your account.
- Go to the ‘Library’ section.
- Find Helldivers 2 in the list of games.
- Right-click on Helldivers 2 and select ‘Manage’ > ‘Uninstall’.
- Confirm the uninstallation when prompted by Steam.
Reinstalling:
- After uninstalling, Helldivers 2 will still be listed in your Steam Library.
- Click on Helldivers 2 in your library.
- Press the ‘Install’ button.
- Choose the installation options (installation directory, shortcuts, etc.) and proceed.
- Steam will download and install the game. Once the process is complete, you can play the game again.
Uninstalling And Reinstalling Helldivers 2 On PS5:
Uninstalling:
- From the PS5 home screen, navigate to the Helldivers 2 game icon.
- Press the ‘Options‘ button on your controller.
- Select ‘Delete’ from the menu that appears.
- Confirm that you want to delete the game when prompted.
Reinstalling:
- Go to your PS5 home screen and select ‘Game Library’.
- Find Helldivers 2 in your list of games.
- Select the game and then choose the ‘Download‘ option.
- The PS5 will download and install the game. Once the installation is finished, you can launch and play the game.
8. Contact Support Of Helldivers 2
If you’ve tried all the above steps and still encounter Error Code 1, it might be time to reach out to Helldivers 2 support. Provide them with details about the error and the steps you’ve taken to resolve it. They may have additional solutions or be able to inform you of ongoing issues they are working to fix.