Are you an avid player of Apex Legends who has encountered the frustrating issue of receiving incorrect rank rewards? You’re not alone.
Many players have reported experiencing discrepancies between their actual performance and the rewards they receive in the game.
In this blog, we will delve into the steps you can take to address and resolve the Apex Legends incorrect rank/rewards issue, ensuring that your hard-earned accomplishments are duly recognized and rewarded.
How To Fix Apex Legends Incorrect Rank/ Rewards Issue?
To fix the Apex Legends Incorrect rank/ rewards issue, you can check for update of Apex Legends, reload the game Apex Legends, verify your account details. Additionally, you can check Apex Legends forums and social media, and check your internet connection.
1. Check For Apex Legends Game Updates
Ensuring you have the latest version of Apex Legends is essential because updates often contain bug fixes and improvements that can resolve issues with incorrect ranks or rewards.
On PC (Steam):
- Open the Steam client and go to the “Library” section.
- Right-click on Apex Legends.
- Click on Properties, then go to the Updates tab.
- If necessary, steam automatically checks for updates, but you can click check for Steam client updates.
On PlayStation:
- Go to the Apex Legends icon on the home screen.
- Press the Options button on your controller.
- Select Check for Update from the menu.
On Xbox:
- Press the Xbox button to open the guide.
- Go to My games & apps.
- Highlight Apex Legends and press the Menu button.
- Select Manage game and add-ons.
- Select Updates to check for available updates.
2. Reload The Game Apex Legends
Reloading the game can sometimes fix temporary glitches or errors that may be causing issues with displaying the correct rank or rewards.
On PC:
- Close Apex Legends or press Alt+F4.
- Open Task Manager with Ctrl+Shift+Esc and end Apex Legends if necessary.
- Restart Apex Legends from your game library.
On PlayStation:
- Press the PS button.
- Select Apex Legends and press the Options button.
- Choose ‘Close Application‘.
- Reopen Apex Legends.
On Xbox:
- Press the Xbox button.
- Select Apex Legends, press the Menu button, and choose ‘Quit‘.
- Restart Apex Legends from ‘My games & apps‘.
3. Verify Your Account Details
Sometimes, discrepancies in account details can lead to issues with rank rewards. Ensuring that your account details are accurate can help prevent such problems.
- Log into your EA account linked with Apex Legends.
- Go to the account settings and verify your personal information.
- Confirm that your account details are up-to-date and correct.
- If any details are incorrect or outdated, update them accordingly.
4. Check Apex Legends Forums And Social Media
Staying informed about known issues is crucial, as it helps players understand if the problem is widespread and if there are any official acknowledgements or solutions.
By doing this, players can follow the right steps towards resolution and can also find temporary workarounds shared by the community.
- Visit the Apex Legends Bug Reports Forum on EA Answers HQ.
- Look for threads discussing rank rewards issues to see if others are experiencing similar problems.
- Check for official responses on the threads that provide a solution or acknowledge the issue.
- Follow the Apex Legends official Twitter account for any updates or announcements regarding fixes.
5. Check Your Internet Connection
A consistent and stable internet connection is vital for online gaming. If there are issues with your connection, it can lead to problems with game functionality, including rank display and rewards.
- Check if other devices on your network can access the internet.
- Run a speed test to ensure your connection is stable and fast enough for online gaming.
- Restart your router by unplugging it, waiting for a minute, and plugging it back in.
- Reconnect your device to the network and launch Apex Legends to see if the issue is resolved.
6. Contact EA Support
Incorrect rank rewards in Apex Legends can be a significant issue, as they directly impact the sense of achievement and progression for players.
Addressing this problem can restore the proper rewards that players have earned, ensuring they receive recognition for their efforts in the game.
- Visit the EA Help Center.
- Click on “Contact Us” at the top of the page.
- Select “Apex Legends” as the game you’re having issues with.
- Choose the platform you play on (e.g., PC, Xbox, PlayStation).
- Describe the issue with the incorrect rank/rewards in the provided space.
- Submit the support ticket and wait for a response from an EA advisor.