Roblox is a popular online gaming platform with millions of users worldwide.
People love playing user-created games on it. But, just like any online service, Roblox can have technical problems.
The full error message reads: “Failed to connect to the Game. (ID = 17: Connection attempt failed.) (Error Code: 279)”
One common issue players face is the “Failed to Connect to Game ID 17” error. In this article, we’ll look at why this error happens and how to solve it.
Why Roblox Failed To Connect To Game ID 17?
When you see Roblox error code 279 with ID=17, it means you can’t connect to the game server.
This can happen for different reasons, like using old or untrusted browsers, windows firewall blocking Roblox or internet issues.
The error message might pop up on the loading screen and stop you from playing the game.
We have identified several workarounds that could potentially resolve the issue.
However, if none of these workarounds work, it is advisable to seek further assistance by reaching out to the support team.
How To Fix Roblox Failed To Connect To Game ID 17?
To resolve this issue, follow these steps: Check your internet connection, check for updates, temporarily disable antivirus or firewall, clear DNS cache, change DNS, clear Roblox cache, clear browser cache and cookies, and use a different browser.
We have discussed the fixes in greater detail below.
1. Check Your Internet Connection
Make sure your internet connection is strong and stable enough for Roblox.
Any disruption in the network can cause issues with the Roblox.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Check For Updates
If you come across an error in Roblox, checking for a game update is usually the most important thing to do.
You can do this by going into your Windows app store, and searching for Roblox, and if any updates are available, make sure to install them.
3. Temporarily Disable Antivirus Or Firewall
Try temporarily disabling the antivirus or firewall software.
By doing this, you can check if this security application mistakenly blocks access to the application, which might cause issues with connecting to multiplayer.
To temporarily disable your antivirus software, locate the antivirus program on your computer, open its settings, and disable it.
To temporarily disable your firewall, follow these steps:
- Open the Control Panel.
- Search for “Windows Defender Firewall” or “Firewall.”
- Select the appropriate network profile.
- Choose the option to turn off the firewall for the selected profile.
- Save the changes and exit the settings.
4. Clear DNS Cache
Clearing the DNS can remove the corrupted cache and sometimes resolve the issue of “Failed To Connect To Game ID 17.
After clearing the cache, check if the issue has been resolved or not.
Here are the steps to clear the cache on Windows:
- Open the Command Prompt as an administrator.
- Type the following command and press Enter:
ipconfig /flushdns
- Once the process is complete, you’ll see a message indicating that the DNS resolver cache has been successfully flushed.
5. Change DNS Settings
If the issues persist even after clearing your DNS cache, think about switching to a different DNS server. It can make your internet faster and more reliable.
To change your DNS settings on Windows, follow these steps:
- Right-click the network icon in your system tray and pick “Open Network & Internet settings.”
- Click on “Change adapter options.”
- Right-click your active network connection and choose “Properties.”
- Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties.”
- Pick “Use the following DNS server addresses” and type in the preferred and alternate DNS server addresses (e.g., Google’s DNS: Preferred DNS: 8.8.8.8, Alternate DNS: 8.8.4.4).
- Click “OK” to save your changes.
6. Clear Roblox Cache
Clearing the Roblox cache can help resolve error problems caused by outdated or corrupted files.
Here are the steps to clear the Roblox cache:
Steps To Clear the Roblox Cache On Windows:
- Close the Roblox application completely.
- Press the Windows key + R to open the Run dialogue box.
- Type
%localappdata%
and click OK. This will open the AppData folder on your computer. - Locate the folder named “Roblox” and open it.
- Delete all the files and folders inside the “Roblox” folder. These files are the cached data.
- Restart your computer and relaunch Roblox.
7. Clear Browser Cache And Cookies
If facing this on your web browser, clearing the cache and cookies might fix the problem because it removes temporary glitches.
Steps To Clear Browser Cache And Cookies On Google Chrome:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” and then “Clear browsing data.”
- In the popup window, select “Cached images and files” and “Cookies and other site data.”
- Choose the time range for which you want to clear the data.
- Click on the “Clear data” button.
Steps To Clear Browser Cache And Cookies On Mozilla Firefox:
- Click on the three-line menu icon in the top-right corner of the browser window.
- Select “Options” and then “Privacy & Security.”
- In the “Cookies and Site Data” section, click on the “Clear Data” button.
- Check the boxes next to “Cookies” and “Cached Web Content.”
- Click on the “Clear” button.
Steps To Clear Browser Cache And Cookies On Safari:
- In the top menu, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” to clear all cookies and website data.
- Confirm by clicking “Remove Now.”
Steps To Clear Browser Cache And Cookies On Microsoft Edge:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “Settings” and then “Privacy, Search, and Services.”
- Under the “Clear browsing data” section, click on the “Choose what to clear” button.
- Check the boxes next to “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear” button.
8. Use A Different Browser
If the error still persists and you’re still getting the error message, then try using an alternative browser or device.
This way, you can identify if the issue is caused by a problem with your browser or device.
9. Contact Robolx Support
If the issue continues, it’s a good idea to contact Roblox support for more help.
They’re experts who can find and fix the real problem.