Facebook Messenger is a popular instant messaging platform used by millions of people worldwide.
It’s a great way to stay connected with friends and family, but sometimes, you may encounter issues when sending photos through the Messenger.
In this article, we will discuss why Facebook Messenger not sending photos & how to fix it.
What Causes Facebook Messenger Not To Send Photos?
There are several reasons why Facebook Messenger not sending photos such as:
- Poor internet connection: If your internet connection is slow or unreliable, it may cause photos to fail to send through Messenger.
- Incompatible file format: Messenger only supports certain file formats, including JPEG and PNG. If you are trying to send a photo in a different format, it may not be sent.
- File size restrictions: Facebook Messenger has a limit on the size of files that can be sent. If your photo is too large, it may not be sent.
- Outdated Messenger app version: If you are using an outdated version of Facebook Messenger, you may experience issues with sending photos.
- Messenger Server issues: Sometimes, server issues on Messenger end’s can cause issues with sending photos.
How To Fix Facebook Messenger Not Sending Photos?
If you are having issues with Facebook Messenger not sending photos, there are several steps you can take to resolve the problem such as:
1. Check Your Internet Connection
The first step in resolving the issue of Facebook Messenger not sending photos is to check your internet connection.
Make sure that your device is connected to the internet and that the connection is stable.
If your connection is slow or unreliable, it may cause photos to fail to send through Facebook Messenger.
2. Make Sure Your Photo Is In A Supported Format
Facebook Messenger only supports certain file formats, including JPEG and PNG.
If you are trying to send a photo in a different format, it may not be sent.
To ensure that your photo is in a supported format, open the photo on your device and save it as a JPEG or PNG file.
3. Reduce The File Size Of Your Photo
Facebook Messenger has a limit on the size of files that can be sent.
If your photo is too large, it may not be sent. To reduce the file size of your photo, you can use an image compression tool.
There are many free image compression tools available online, such as TinyPNG or CompressJPEG.
4. Update Your Facebook Messenger App
If you are using an outdated version of Facebook Messenger, you may experience issues with sending photos.
To ensure that you are using the latest version of the app, go to the App Store or Google Play Store and check for updates.
5. Try To Send Photo’s After Sometime
If the above solutions don’t work, try sending the photo again later.
Sometimes, Facebook’s Messenger servers can become temporarily overwhelmed or bug/ glitch in Messenger app, causing issues with sending photos.
If this is the case, simply wait a few minutes and try sending the photo again.
6. Clear Messenger App Cache
Clearing the cache of the Facebook Messenger app can also help resolve the issue.
This will remove any temporary files and data that may be causing the problem.
To clear the Messenger App cache,
For Android users, Go to settings >> Find Messenger App and click on that >> Tap on clear cache >> Messenger App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Messenger App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Messenger app.
7. Contact Facebook Support
If you have tried all of the above steps and are still experiencing issues with Facebook Messenger not sending photos, it may be a problem on Facebook’s end.
In this case, you can contact Facebook Support for assistance.
