Sharing photos with friends and family through Messenger is a quick and easy way to keep everyone connected.
However, sometimes these shared photos might not show up in the app. This can be frustrating, especially when you are looking to see your cherished memories.
You might be wondering how you can solve this issue.
Messenger is one of the most popular apps when it comes to chatting with your friends but even so, being an app, it certainly can have some errors and problems of its own.
In this blog we will discuss why shared photos not showing on Messenger not showing and how to fix it.
Reasons For Shared Photos On Messenger Not Showing
There can be various reasons why your Messenger app is not showing your shared photos.
In this section of our article, we have listed some of those reasons for your better understanding.
1. You Are Using An Older Version Of Android Or IOS.
If you are running an older version of the android model or iOS model then it could be that it is having issues with the latest Facebook Messenger app due to its system update.
As technology becomes more and more advanced it becomes impossible for the systems to run the latest updates of the apps if they themselves are not updated regularly.
2. For Messenger You Have Turned On Your Data Saver Function
If you have turned on your data saving mode for Messenger or you have turned on the Data saving mode for the device, it could lead to the app not getting enough data to download the content and thus the photos will not be shown to you.
3. The Internet Connection Is Unstable Or Slow
If you have an unstable connection or slow connection then also it is impossible for Messenger to download the shared photos and then show them to you.
Messenger requires a stable and fast internet connection to work properly.
4. You Do Not Have Enough Space In Your Internal Storage
If you do not have enough space in your internal storage then also Messenger will not be able to download the shared photos to show you because it will have no storage to store them during downloading or accessing it.
5. The Cache Files Are Causing Trouble For Messenger To Load Properly
Sometimes the Cache files can store junk files or corrupted files in its folders due to which the Cache Files are not able to help the app load faster and even slows the loading time of the app.
This could be the case with your Messenger app if it is not loading the shared photos.
In this case, deleting the Cache files would solve the issue.
6. The Permissions For Messenger Are Not Configured Properly
You will also need to grant permission to your Messenger app to allow it to access the files and media on your device so that you can see the shared photos on Messenger and download them.
How To Fix Shared Photos Not Showing In Messenger
By now, you have understood some of the reasons why your shared photos in Messenger are not loading.
So now in this section of the guide, we will be showing you all the fixes that you can try to solve the issue.
1. Delete The Cache Files
The first thing that you can try as a solution is to delete the Cache Files.
As Cache files stored junk files, it can get corrupted and can cause problems for the Messenger App to run correctly.
To do that you will have to follow the steps given below.
For Android
Step 1: Go to Settings on your device.
Step 2: Open Apps.
Step 3: Select Manage Apps.
Step 4: Navigate to Messenger and tap on it.
Step 5: Tap on Clear data or Clear Cache.
For iPhone
Step 1: Go to iPhone settings.
Step 2: Go to General.
Step 3: Find Messenger App and click on that.
Step 4: Tap on iPhone Storage.
Step 5: Tap on Offload App button.
Step 6: Again Reinstall Messenger app.
2. Update Facebook Messenger App
The next solution will be to check for an update for Facebook Messenger.
Facebook releases updates regularly for their apps and not updating them will cause your app to malfunction.
Regular updates are also necessary to keep the bugs and glitches in check.
You should always use the latest version of the app that is available on the market.
To update it just visit the Play Store or the App store and you can update Messenger from there.
3. Configure Permissions For Messenger
The next solution that we recommend is to go to the permission section of the app and to give permission regarding photos and media.
To actually do that you can start by long pressing the Facebook Messenger app on your device and then going to the ‘i’ symbol which means App information.
From there you can navigate to the permissions section and toggle on all the permissions related to Photos and media and videos for your Messenger app.
Now, close the tab and restart your Facebook Messenger and it should work properly.
4. Disable Data Saver Function In Device
Make sure that you have disabled your data saver on your device.
Data saver prevents the apps from downloading photos and video because they consume more data.
When you have the data saver mode turned on then it will only allow you to use the minimum data required to run an app.
After you double your data saver, your issue should get resolved automatically.
You can also switch off the data saver mode of your messenger.
To do that you will have to click on your profile picture in Messenger and then go to ‘Data saver’ from the opened menu and then toggle off the ‘data saver’ option from there.
5. Check The Internet Connection
Make sure that your internet connection is stable and secure.
You will need a fast internet connection for your Messenger to work properly.
To check whether the connection is working properly you can interchange the wifi and the cellular data to see what is happening.
If there is indeed any issue you will have to contact the local service provider to solve it.
6. Check Your Internal Storage
You should also check your internal storage and see whether it is already full.
If your internal storage gets full then also you will not be able to see the shared photos in your Messenger because the app will not have enough space to download them on your device.
You can try to delete some unnecessary files if such a case happens to solve the issue.
We recommend that you get an SD card if you don’t want to delete anything from your internal storage.
7. Check The Android Or IOS Version
Check your Android version if you are not using an Apple device and if you are using an Apple device then check your iOS version to see if it is compatible with Facebook messenger.
It could be that your device is no longer compatible with it.
However, this will not happen until your device is very old.
But in case it happens then you will have to get a new device that supports Facebook Messenger.
8. Contact The Facebook Messenger Support Team
After you have made sure of all the above given guidelines and tried all the solutions, it could be that you are still not able to access the shared photos in your Facebook Messenger.
If that is indeed the case, then we recommend getting your device checked out by the Facebook Messenger Support Team.
They will be able to help you out after you communicate your problem to them.
