Are you having trouble accessing your ESPN Plus subscription?
Are you frustrated with error messages popping up on your screen when you try to watch your favorite sports events?
Don’t worry, you’re not alone. ESPN Plus is a popular streaming service that offers exclusive sports content, but sometimes technical issues can arise that prevent you from enjoying your subscription.
In this article, we’ll guide you through some common solutions to fix ESPN Plus subscription not working.
How To Fix ESPN Plus Subscription Not Working?
To resolve the issue of the subscription not working on ESPN Plus, you should make sure that your internet connection is working fine and check the ESPN+ server status. Additionally, try clearing the cache on the app or browser.
Down below, we have discussed the solution in step-by-step detail.
1. Check Your Internet Connection
ESPN Plus requires a stable internet connection to stream content without interruption.
Make sure your device is connected to the internet and that the connection is strong enough to stream video content.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- If you’re using Wi-Fi, try switching to a wired connection to rule out any potential wireless issues.
- Restart your router or modem to refresh the connection.
2. Check The ESPN Plus Server Status
It’s also possible that the issue isn’t on your end at all, but rather a problem with ESPN Plus’s servers.
Before spending too much time troubleshooting, check the ESPN Plus server status on their official website or through a third-party service like Downdetector to see if there are widespread issues.
If the servers are down, the best course of action is to wait until ESPN has resolved the issue on their end.
3. Restart Your Device And ESPN Plus App
One of the first and simplest steps to take when ESPN Plus isn’t working is to restart your device.
Whether you’re using a smartphone, tablet, smart TV, or streaming device, a quick reboot can resolve many temporary glitches that might be causing the app to malfunction.
Regular updates not only bring new features but also fix bugs and improve the overall stability of the application.
4. Update The ESPN Plus App
Outdated apps can lead to performance issues, so ensure that the ESPN Plus app is updated to the latest version. Visit your device’s app store to check for updates and install them if available.
Regular updates not only bring new features but also fix bugs and improve the overall stability of the application.
5. Log Out And Log Back In
Sometimes, simply logging out of your ESPN Plus account and then logging back in can resolve subscription recognition issues.
This process can refresh your account status and clear up any temporary account-related problems.
6. Clear ESPN Plus App Cache And Data
Clearing the cache and data for the ESPN Plus app can often resolve issues by removing any corrupted files and refreshing the app’s temporary storage.
After clearing the cache, check if the issue has been resolved or not.
Here are the steps to clear the ESPN Plus app cache and data on your device:
For Android:
- Open Settings > Apps.
- Find and tap on the ESPN Plus app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
For iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the ESPN Plus app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the ESPN Plus app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
7. Clear Browser Cache And Cookies
If you are accessing ESPN Plus on your browser, issues can sometimes be resolved by clearing your browser’s cache and cookies.
This process removes stored data that could be causing loading issues or conflicts with the ESPN Plus service.
Here are the steps to clear browser cache and cookies in commonly used browsers:
On Google Chrome:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” and then “Clear browsing data.”
- In the popup window, select “Cached images and files” and “Cookies and other site data.”
- Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
- Click on the “Clear data” button.
On Mozilla Firefox:
- Click on the three-line menu icon in the top-right corner of the browser window.
- Select “Options” and then “Privacy & Security.”
- In the “Cookies and Site Data” section, click on the “Clear Data” button.
- Check the boxes next to “Cookies” and “Cached Web Content.”
- Click on the “Clear” button.
On Safari:
- In the top menu, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” to clear all cookies and website data.
- Confirm by clicking “Remove Now.”
On Microsoft Edge:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “Settings” and then “Privacy, search, and services.”
- Under the “Clear browsing data” section, click on the “Choose what to clear” button.
- Check the boxes next to “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear” button.
8. Contact ESPN Plus Support
If none of the above steps resolve the issue, it may be time to contact ESPN Plus support for further assistance.
They can help diagnose the problem and provide solutions specific to your situation.