Fix: SBI YONO App Error – M002, M005, M010

SBI Yono App error

State bank of India (SBI) is one of the oldest and largest national government banks in India. With the Initiation of Digital India’s idea of government, SBI has started digitalizing its services.

Now, SBI provides its service on the digital platform called YONO. YONO (You only need one) is the mobile application of the state bank of India.

All digital technologies at some point do have some glitches and errors If you are facing one and want to know the solution for it then you are at the right place. In this article, I’ll explain to you various errors in SBI’s YONO app and solutions to fix the errors. 

M005 Error in YONO SBI App

What is M005 Error YONO SBI App?

An M005 error is when you will see [M005: Sorry we are not able to process your request. Try again after some time] this on your smartphone screen. It is the most common error faced by people and most easier to fix too. 

This error occurs when:

  1. Logging into the YONO app 
  2. Before you enter your login credentials
  3. After you enter your username and MPIN.
  4. When the server is overloaded with a lot of users logging in to the app at the same time.
  5. Registration on YONO SBI app.
  6. During transactions.

How to fix M005 error in YONO SBI App?

  1. Exit the app and then try again.
  2. Clear the app from RAM usage (Recent opening: where you can see the apps you used recently).
  3. Clear the cache by going to the app info and then try opening the app again.
  4. Clear the storage by going to app info and then try opening it again.
  5. Use the latest version of the app since the glitches are fixed and technology is upgraded. If not updated then update the app.
  6. If any of the above things don’t work then uninstall the app and install it again. 
  7. If the error is still there then try installing the app on another device.
  8. If the error persists then call customer care they will help you out or you can visit the nearest bank branch. 

M002 Error in YONO SBI App 

What is the M002 Error YONO SBI App?

On your mobile screen, you see [M002: Something went wrong please try again]. It is an M002 error.

M002 error occurs:

  1. While creating an account on the app.
  2. When the app is facing a system outage.
  3. Log in to your account.
  4. If you have recently changed your login credentials like name, email Id, etc.

How to fix M002 Error YONO SBI App?

  1. In your app settings click on allow app installation from unknown sources.
  2. Give SMS, contact, and other permissions to the YONO SBI app.
  3. Clear the cache by going to the app info and then try to open the app again.
  4. Clear the storage by going to app info and then try again.
  5. Use the latest version of the app since the glitches are fixed and technology is upgraded. If not updated then update the app.
  6. If any of the above things don’t work then uninstall the app and install it again. 
  7. If the error persists then call customer care they will help you out or you can visit the nearest bank branch. 

M010 Error in YONO SBI App

What is M010 Error in YONO SBI App?

While going through the app M010 error appears and the app gets closed by itself then it is an M010 error. [M010 error: Sorry we are unable to process your request. Something went wrong. Try again after some time] is what you can see on your home screen. 

M010 error occurs when:

  1. The system is facing some technical glitches.
  2. A lot of users are using it at the same time which puts a high load on the application servers.
  3. System outage due to the heavy load of processing a lot of things at the same time. 

How to fix M010 Error in YONO SBI App?

  1. If it is due to a technical issue then wait for some time the concerned authority will restore it as soon as possible.
  2. Exit the app and then try again.
  3. Use the latest version of the app since the glitches are fixed and technology is upgraded. If not updated then update the app.
  4. If any of the above things don’t work then uninstall the app and install it again. 
  5. Clear the app from RAM usage (Recent opening: where you can see the apps you used recently).
  6. Clear the cache by going to the app info and then try opening the app again.
  7. Clear the storage by going to app info and then try opening it again.
  8. If the error is still there then try installing the app on another device.
  9. If the error persists then call customer care they will help you out or you can visit the nearest bank branch. 

Why is my YONO SBI App not working?

There are a lot of reasons why your app is not working. There may be some technical issues, overload issues, Issues with your mobile phone and permissions, etc. Kindly wait for some time and check if there are any issues from your end. 

What is the SBI helpline number?

1800-11-1101 is the toll-free helpline number of the state bank of India. It is available 24/7 for your support. 

To Sum Up

Increased demand for digital technology and up-gradation of technology day by day has made digital services more prone to errors. These errors are just a matter of time and are resolved within minutes to hours. If you are facing any of these arrows then try out the fixes mentioned above. It will surely help you. 

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