OnShift provides Quick and easy access to the information that matters to your employees including their earned wages, reward points, and schedules, all from one dashboard.
Its Intuitive design makes it simple and quick for staff to access what they need when they need it
Are you facing issues in the OnShift app, OnShift app not working for you?
Are you facing any of below issue:
- OnShift app crashing/ freezing/ stopping
- OnShift app stuck on loading
- OnShift login issue
- OnShift something went wrong
- OnShift app black screen or white screen
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why the OnShift app is not working and how to fix it.
Why Is The OnShift App Not Working?
If OnShift app not working, It can happen due to several reasons, such as:
- Your device is not compatible with OnShift app
- You have turned on the low data mode in your mobile
- You haven’t updated the OnShift app in a long while
- There may be a glitch or a bug in the OnShift app.
- OnShift server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix OnShift App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why the OnShift app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if the OnShift app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check the router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening OnShift App
Sometime, closing and again opening the OnShift app resolved the issue.
So, First close the app and then try to open it again.
It will fix your issue and the OnShift app will work fine.
If the OnShift app is still not working then try out other fixes.
Fix 3: Check OnShift Server Is Down Or Not
If OnShift is not working then there are chances that there are some bugs or glitch in the OnShift App or the OnShift server is down.
There are many ways to check if the OnShift server is down or if there is some bug/ glitch in OnShift.
First way is to go to downdetector >> Search for OnShift >> check if there is a spike in the graph or not.
If there is a spike then either OnShift server is down or there is some bug.
Another way is just search on Twitter “OnShift down”.
You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by the OnShift team or the OnShift server is up.
Fix 4: Log Out And Login Into OnShift App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the OnShift app is still not working then try out other fixes.
Fix 5: Clear OnShift App Cache
Most of the time, when there is some issue with a OnShift app, clearing the app cache will resolve the issue.
To clear the OnShift App cache,
For Android users, Go to settings >> Find OnShift App and click on that >> Tap on clear cache >> OnShift App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find OnShift App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall OnShift app.
Check OnShift app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatOnShift at least once every 12 hours.
For Android users, Go to settings >> Search for SweatOnShift app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall OnShift App
To Fix OnShift app issues, first delete and then reinstall the OnShift app.
Sometimes Uninstalling and Reinstalling the OnShift app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check if the OnShift app is working or not.
If the OnShift app is still not working then try other fixes.
Fix 8: Update OnShift App To Latest Version
One of the potential reasons for the OnShift app stopped working is you are using an older version of OnShift app.
Updating the OnShift app to the latest version will fix all previous bugs in the app which were known to the OnShift support team.
Always update the OnShift app with the latest version because sometimes the old version does not work perfectly.
If your OnShift app version is outdated then it may not work properly.
Updating the OnShift app to the latest version will fix all previous bug in the app which were known to the OnShift support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update OnShift app from Google Play Store.
For iPhone users, Update OnShift app from App Store.
Fix 9: Disable VPN
If you are using VPN on your device and it’s enabled then the OnShift App might not work.
So, First disable the VPN on your device and then check if the OnShift app will work.
Fix 10: Check The Compatibility Of Your Device With OnShift App
If the OnShift app is not working on your device, then first check compatibility of your device with the OnShift app.
If your device is not compatible with the OnShift app then use another device which is compatible with the OnShift app.
The OnShift app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not OnShift app.
So, Close the OnShift app and hard reboot your device.
After rebooting the device, the OnShift App will work fine.
Fix 12: Contact OnShift Support Team
After performing the above fixes, if the OnShift app is still not working then contact the OnShift support team.
Explain your issue properly to the OnShift support team.
After that follow the OnShift team instruction.
They will help you to fix your OnShift app related issue.
OnShift App Notification Not Working
OnShift app notification not working because you have not enabled the notification for OnShift app.
For Android users, Go to settings >> Go to apps >> Tap on OnShift app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on OnShift app >> Toggle ON notifications.
Notification will be enabled for the OnShift app.
Note: Available screens, settings or steps may vary by software version, and phone model.
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