Fix: Mercari App Not Working

By Jyoti . November 9, 20225 Mins read

Mercari is a buying and selling app, you can buy and sell hundreds of products.

You can find products easily in different categories.

With Mercari you can set a starting price for each of your items. You can compare prices with different articles.

On Mercari you can browse through all kinds of products and sell your own item on it.

Are you facing issues in the Mercari app, Mercari app not working for you?

Are you facing any of below issue:

Mercari app crashing/ freezing/ stopping
Mercari app stuck on loading
Mercari login issue
Mercari something went wrong
Mercari app black screen or white screen

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why the Mercari app is not working and how to fix it.

Why Is The Mercari App Not Working?

If Mercari app not working, It can happen due to several reasons, such as:

Your device is not compatible with Mercari app
You have turned on the low data mode in your mobile
You haven’t updated the Mercari app in a long while
There may be a glitch or a bug in the Mercari app.
Mercari server is down
Your Wi-Fi or mobile data is not working properly

How To Fix Mercari App Not Working?

Fix 1: Try Alternating Between Wi-Fi And Mobile Data

One of the most common reasons why the Mercari app is not working is an unstable internet connection.

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if the Mercari app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check the router in case you are using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

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Fix 2: Try Closing And Reopening Mercari App

Sometime, closing and again opening the Mercari app resolved the issue.

So, First close the app and then try to open it again. It will fix your issue and the Mercari app will work fine.

If the Mercari app is still not working then try out other fixes.

Fix 3: Check Mercari Server Is Down Or Not

If Mercari is not working then there are chances that there are some bugs or glitch in the Mercari App or the Mercari server is down.

There are many ways to check if the Mercari server is down or if there is some bug/ glitch in Mercari.

First way is to go to downdetector >> Search for Mercari >> check if there is a spike in the graph or not.

If there is a spike then either Mercari server is down or there is some bug.

Another way is just search on Twitter “Mercari down”. You can check the latest tweets regarding the same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by the Mercari team or the Mercari server is up.

Fix 4: Log Out And Login Into Mercari App

You can try to logout from the app and then again login into the app.

After that check issue is resolved or not.

If the Mercari app is still not working then try out other fixes.

Fix 5: Clear Mercari App Cache

Most of the time, when there is some issue with a Mercari app, clearing the app cache will resolve the issue.

To clear the Mercari App cache,

For Android users, Go to settings >> Find Mercari App and click on that >> Tap on clear cache >> Mercari App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Mercari App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Mercari app.

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Check Mercari app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.”

Low Power Mode is OK, however if you do, make sure you open SweatMercari at least once every 12 hours.

For Android users, Go to settings >> Search for SweatMercari app >> Toggle OFF Battery Saver mode if it is Toggle ON.

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.

Note: Available screens, settings or steps may vary by software version, and phone model.

Fix 7: Delete And Reinstall Mercari App

To Fix Mercari app issues, first delete and then reinstall the Mercari app. Sometimes Uninstalling and Reinstalling the Mercari app will resolve the issue.

So, First Uninstall the app from your phone after that re-install again and check if the Mercari app is working or not.

If the Mercari app is still not working then try other fixes.

Fix 8: Update Mercari App To Latest Version

One of the potential reasons for the Mercari app stopped working is you are using an older version of Mercari app.

Updating the Mercari app to the latest version will fix all previous bugs in the app which were known to the Mercari support team.

Always update the Mercari app with the latest version because sometimes the old version does not work perfectly.

If your Mercari app version is outdated then it may not work properly.

Updating the Mercari app to the latest version will fix all previous bug in the app which were known to the Mercari support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.

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For Android users, Update Mercari app from Google Play Store.

For iPhone users, Update Mercari app from App Store.

Fix 9: Disable VPN

If you are using VPN on your device and it’s enabled then the Mercari App might not work.

So, First disable the VPN on your device and then check if the Mercari app will work.

Fix 10: Check The Compatibility Of Your Device With Mercari App

If the Mercari app is not working on your device, then first check compatibility of your device with the Mercari app.

If your device is not compatible with the Mercari app then use another device which is compatible with the Mercari app. The Mercari app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If the above solution is not working then sometimes, there is an issue with your device not Mercari app. So, Close the Mercari app and hard reboot your device.

After rebooting the device, the Mercari App will work fine.

Fix 12: Contact Mercari Support Team

After performing the above fixes, if the Mercari app is still not working then contact the Mercari support team.

Explain your issue properly to the Mercari support team. After that follow the Mercari team instruction.

They will help you to fix your Mercari app related issue.

Mercari App Notification Not Working

Mercari app notification not working because you have not enabled the notification for Mercari app.

For Android users, Go to settings >> Go to apps >> Tap on Mercari app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Mercari app >> Toggle ON notifications.

Notification will be enabled for the Mercari app.