KakaoTalk is a social media platform, it is a messaging app in South Korea, but we can use it anywhere.
It’s a free mobile service for text messaging, voice, and video calls and much more.
You can develop your business through Kakao ads, you can upload details about your products.
You can do real time communication with your clients.
Are you facing issues in the KakaoTalk app, KakaoTalk app not working for you?
Are you facing any of below issue:
- KakaoTalk app crashing/ freezing/ stopping
- KakaoTalk app stuck on loading
- KakaoTalk login issue
- KakaoTalk something went wrong
- KakaoTalk app black screen or white screen
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why the KakaoTalk app is not working and how to fix it.
Why Is The KakaoTalk App Not Working?
If KakaoTalk app not working, It can happen due to several reasons, such as:
- Your device is not compatible with KakaoTalk app
- You have turned on the low data mode in your mobile
- You haven’t updated the KakaoTalk app in a long while
- There may be a glitch or a bug in the KakaoTalk app.
- KakaoTalk server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix KakaoTalk App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why the KakaoTalk app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if the KakaoTalk app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check the router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening KakaoTalk App
Sometime, closing and again opening the KakaoTalk app resolved the issue.
So, First close the app and then try to open it again.
It will fix your issue and the KakaoTalk app will work fine.
If the KakaoTalk app is still not working then try out other fixes.
Fix 3: Check KakaoTalk Server Is Down Or Not
If KakaoTalk is not working then there are chances that there are some bugs or glitch in the KakaoTalk App or the KakaoTalk server is down.
There are many ways to check if the KakaoTalk server is down or if there is some bug/ glitch in KakaoTalk.
First way is to go to downdetector >> Search for KakaoTalk >> check if there is a spike in the graph or not.
If there is a spike then either KakaoTalk server is down or there is some bug.
Another way is just search on Twitter “KakaoTalk down”.
You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by the KakaoTalk team or the KakaoTalk server is up.
Fix 4: Log Out And Login Into KakaoTalk App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the KakaoTalk app is still not working then try out other fixes.
Fix 5: Clear KakaoTalk App Cache
Most of the time, when there is some issue with a KakaoTalk app, clearing the app cache will resolve the issue.
To clear the KakaoTalk App cache,
For Android users, Go to settings >> Find KakaoTalk App and click on that >> Tap on clear cache >> KakaoTalk App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find KakaoTalk App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall KakaoTalk app.
Check KakaoTalk app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatKakaoTalk at least once every 12 hours.
For Android users, Go to settings >> Search for SweatKakaoTalk app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall KakaoTalk App
To Fix KakaoTalk app issues, first delete and then reinstall the KakaoTalk app.
Sometimes Uninstalling and Reinstalling the KakaoTalk app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check if the KakaoTalk app is working or not.
If the KakaoTalk app is still not working then try other fixes.
Fix 8: Update KakaoTalk App To Latest Version
One of the potential reasons for the KakaoTalk app stopped working is you are using an older version of KakaoTalk app.
Updating the KakaoTalk app to the latest version will fix all previous bugs in the app which were known to the KakaoTalk support team.
Always update the KakaoTalk app with the latest version because sometimes the old version does not work perfectly.
If your KakaoTalk app version is outdated then it may not work properly.
Updating the KakaoTalk app to the latest version will fix all previous bug in the app which were known to the KakaoTalk support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update KakaoTalk app from Google Play Store.
For iPhone users, Update KakaoTalk app from App Store.
Fix 9: Disable VPN
If you are using VPN on your device and it’s enabled then the KakaoTalk App might not work.
So, First disable the VPN on your device and then check if the KakaoTalk app will work.
Fix 10: Check The Compatibility Of Your Device With KakaoTalk App
If the KakaoTalk app is not working on your device, then first check compatibility of your device with the KakaoTalk app.
If your device is not compatible with the KakaoTalk app then use another device which is compatible with the KakaoTalk app.
The KakaoTalk app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not KakaoTalk app.
So, Close the KakaoTalk app and hard reboot your device.
After rebooting the device, the KakaoTalk App will work fine.
Fix 12: Contact KakaoTalk Support Team
After performing the above fixes, if the KakaoTalk app is still not working then contact the KakaoTalk support team.
Explain your issue properly to the KakaoTalk support team.
After that follow the KakaoTalk team instruction.
They will help you to fix your KakaoTalk app related issue.
KakaoTalk App Notification Not Working
KakaoTalk app notification not working because you have not enabled the notification for KakaoTalk app.
For Android users, Go to settings >> Go to apps >> Tap on KakaoTalk app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on KakaoTalk app >> Toggle ON notifications.
Notification will be enabled for the KakaoTalk app.
Note: Available screens, settings or steps may vary by software version, and phone model.
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